HI all
Just wanted to get some advice regarding a ebay situation. I wanted to purchase a laptop from ebay and the user has 0 feedback and is from Bulgaria. Now normally zero feedback does not bother me as i am covered by ebay and paypal protection and have done this few times without much fuss. We agreed on a price and he closed the listing early and sold to highest bidder.
So i bought a item for £1500, i went to pay for the item inside ebay using they pay now button and few minutes later got a text from paypal saying suspicious activity on your account give us a call. I phone them and they tell me that users email address i made a payment to using ebay "pay now" button is not linked to a paypal account so seller cant receive payment.
Their advice was to tell the user to cancel the listing and relist it. The user told me because he has a new account he cant relist the item till next month because he has a limit on how much he can sell as a new user per month, £650 he quoted me.
He told me, his paypal email address was different from that of his ebay account and not sure why it was not linked because when he went to list the item it gave him the option to use a valid paypal email which he provided. For some reason it has not linked. He said that he can send me a invoice through paypal and he would put down the ebay item number and description ect ect and I pay like that. This would mean purchasing outside ebay and I am not comfortable with that.
I phone paypal for advice, but to my surprise they have said if I get sent a invoice for "goods and services" and it has all details of item i am buying then i would be covered in case things go sour and i get sent rocks.
My gut feeling says not to trust what paypal are saying to me, i have never dealt with item like this outside ebay even though they tell me i am covered. I dont fancy loosing £1500
what should i do in this situation?
Thanks all
Just wanted to get some advice regarding a ebay situation. I wanted to purchase a laptop from ebay and the user has 0 feedback and is from Bulgaria. Now normally zero feedback does not bother me as i am covered by ebay and paypal protection and have done this few times without much fuss. We agreed on a price and he closed the listing early and sold to highest bidder.
So i bought a item for £1500, i went to pay for the item inside ebay using they pay now button and few minutes later got a text from paypal saying suspicious activity on your account give us a call. I phone them and they tell me that users email address i made a payment to using ebay "pay now" button is not linked to a paypal account so seller cant receive payment.
Their advice was to tell the user to cancel the listing and relist it. The user told me because he has a new account he cant relist the item till next month because he has a limit on how much he can sell as a new user per month, £650 he quoted me.
He told me, his paypal email address was different from that of his ebay account and not sure why it was not linked because when he went to list the item it gave him the option to use a valid paypal email which he provided. For some reason it has not linked. He said that he can send me a invoice through paypal and he would put down the ebay item number and description ect ect and I pay like that. This would mean purchasing outside ebay and I am not comfortable with that.
I phone paypal for advice, but to my surprise they have said if I get sent a invoice for "goods and services" and it has all details of item i am buying then i would be covered in case things go sour and i get sent rocks.
My gut feeling says not to trust what paypal are saying to me, i have never dealt with item like this outside ebay even though they tell me i am covered. I dont fancy loosing £1500
what should i do in this situation?
Thanks all