MSI RTX 2080 Ti pink artefacts on screen, after RMA for the same issue !

Danny75 · 8 Jun 2019 at 16:13

justwondering said:
I bought it from a MSI reseller that sells returned cards, they have no more stock, so it's either RMA or a refund... I'd rather RMA to be honest due to the cards price.

Yeah, just would be a way of guaranteeing you land a different batch, or card. Hope it works out for you one way or another.

varkanoid · 8 Jun 2019 at 17:55

Op what date does it have according to GpuZ? If 2018 demand a 2019.

Satchfanuk · 8 Jun 2019 at 18:19

Whatever the issue, I hope you get it resolved one way or the other

drakulton · 8 Jun 2019 at 22:09

Are you able to underclock the memory to see if the issue goes away.

justwondering · 9 Jun 2019 at 01:09

varkanoid said:
Op what date does it have according to GpuZ? If 2018 demand a 2019.

Ty, I shall check the date,good thinking.

justwondering · 9 Jun 2019 at 01:10

drakulton said:
Are you able to underclock the memory to see if the issue goes away.

Just watching, if afterburner will enable that, then I could try.

I shall check if I have Micron, sounds like that is the bad memory, that suffers from degradation.

justwondering · 9 Jun 2019 at 01:10

Satchfanuk said:
Whatever the issue, I hope you get it resolved one way or the other

Thank you

Grim5 · 9 Jun 2019 at 01:48

varkanoid said:
Op what date does it have according to GpuZ? If 2018 demand a 2019.

where do you find the manufacture date?

I can only see a release date (this is when the GPU was launched and not manufacture?) and a driver date

varkanoid · 9 Jun 2019 at 17:11

Its the release date - when it was manufactured. Some newer ones say 2019.

Efour · 9 Jun 2019 at 17:29

Artifacting like that has always been memory issues even way back when I was RMAing my first graphics card 15 years ago.

These companies that ship them back without real testing are bloody infuriating.

Kelt · 9 Jun 2019 at 18:52

Efour said:
Artifacting like that has always been memory issues even way back when I was RMAing my first graphics card 15 years ago.

These companies that ship them back without real testing are bloody infuriating.

If they tested every card they'd end costing a grand or more.

Grim5 · 9 Jun 2019 at 21:42

varkanoid said:
Its the release date - when it was manufactured. Some newer ones say 2019.

When I googled this, google said it's the card's announcement or release date and not manufacture date.

Mine says August 2018

varkanoid · 9 Jun 2019 at 22:01

some people on here reported they received 2080ti with 2019 date on.

justwondering · 10 Jun 2019 at 19:14

Just a quick update, MSI contacted me this morning and they have arranged to collect the card at their cost tomorrow morning, sadly I did not have time today to reinstall Windows.

Apone70 · 10 Jun 2019 at 21:16

justwondering said:
Just a quick update, MSI contacted me this morning and they have arranged to collect the card at their cost tomorrow morning, sadly I did not have time today to reinstall Windows.

it wont be windows mate, they just either didn't test it properly or changed a memory chip that was faulty and another failed. Hope you get it sorted ASAP

justwondering · 11 Jun 2019 at 23:04

Apone70 said:
it wont be windows mate, they just either didn't test it properly or changed a memory chip that was faulty and another failed. Hope you get it sorted ASAP

UPS collected the card today......so fingers crossed this time they will either fully swap the unit as per my request with the RMA team or hopefully fully fix the card! I'm guessing it will be around ten days before I see the card again...

justwondering · 20 Jun 2019 at 11:11

My replacement card arrived yesterday, did not have time to test it, just installed it into one of my machines, going to put it on test for a few hours looping Heaven benchmark.

The card was swapped for a different unit via MSI, so hopefully, this one will work longer than 2 hours.

Panos · 20 Jun 2019 at 11:44

justwondering said:
My replacement card arrived yesterday, did not have time to test it, just installed it into one of my machines, going to put it on test for a few hours looping Heaven benchmark.

The card was swapped for a different unit via MSI, so hopefully, this one will work longer than 2 hours.

Crossing fingers mate

Danny75 · 20 Jun 2019 at 14:57

Good luck. Not bad turnaround time.

justwondering · 20 Jun 2019 at 15:01

Danny75 said:
Good luck. Not bad turnaround time.

Yes it was pretty good for an RMA, I presume due to the card exchange rather than repair, it happily been running Heaven benchmarking program for nearly 4 hours , If it makes it to around 5pm ish , then I shall take it home and fit it in my gaming system, so far nice temps 59 - 63 degrees on average ( although its fully air-conditioned in my office)