i told him collection only.
he said postage is fine. refused to listen to me or my advice. he kept repeating i can go to supermarket and get a box and stopped me mid sentance after i tried to explain to him the weight is the real issue several times.
basically this guy won't take any advice. he wants it done this way. he also thought my initial quote of £40 for postage was steep. he asked me to check so i did on my hermes and it came back as £15 but that was for 15kg and they won't do 25kg plus. luckily parcelforce does it for a tenner now I've had time to check other sites.
You advertised it as collect only.
Someone bought it and wants it posted.
Surely the next reply should have been "sod off, big nose", cancelled his bid and gone to the second highest bidder.
What am I missing here?
usually in those cases the second highest bidder re-negotiates as he then thinks the highest bidder was me bidding it up but i ended up winning it so now i'm going to second highest which is then going to him and making him pay more than he would have had there not been this other bidder which he thinks is second account. hope that makes sense.
i've tried that before and it never went well in the past. so i was going to re-list but this guy did initially say he would collect. then on the day of collection he said he would be here for 6pm (5 hour drive), then he never turned up next day said he would now need it posted. he had already wasted several days by saying he would collect then pulling out.
also this guy cut me off mid sentance several times. wouldn't take any of my advice on board. he asked if i was bangladeshi. after trying to be courteous throughout i finally decided you know what this guy deserves whatever should happen. because he will not learn otherwise.
so which is why now the options available are:
post - likely get smashed up - so be it. he deserves it. I've spoken to him on the phone several times and I can confidently say he deserves what happens.
or partial refund - for all the time and inconvenience. i could have course keep all the money. and take the additional £30 as storage costs allowing for 1 month for him to collect. after which i will then be forced to remove them from my property or take them as payment for future storage costs if he hasn't collected within 1 month.
i evaluated all of the above and thought the 2 options in OP would be best.
this guy is typical of the standard of ebay buyers these days. i've had previous issues with people who don't speak english well demanding i give them a discount for something i didn't advertise in the sale in the first place.