tuff gamming x470

flea.rider · 6 Aug 2019 at 09:48

ok doing my head in can't get this stable at stock .
tuff gamming x470 latest ab bios
team dark 3600 cl16 mem
amd 3600
no matter what I do I get random crashes??
only thing I have notice is there are 4 flags on pci device in device manager ?
now I have tried running mem at 2400-3600 with voltage up to 1.4.

an0nym0us · 6 Aug 2019 at 09:51

Have you installed latest chipset drivers?

Just to check, you're on BIOS version 5204?

I'd suggest clearing CMOS (reset BIOS to stock) and doing basic test whether your RAM is OK using MemTest86:
https://www.memtest86.com/

flea.rider · 6 Aug 2019 at 10:09

hi
yes bios and chipset drivers up to date
will check mem

flea.rider · 6 Aug 2019 at 11:47

memtest came back ok ?
how can I find out what those things are in device manager .. ?
the only thing hooked up is keyboard mouse network cable and a hard drive Samsung ssd
can't figure out what they are ?

an0nym0us · 6 Aug 2019 at 15:34

flea.rider said:

Looks like the chipset driver might be missing to me. What chipset driver version did you install?

flea.rider · 6 Aug 2019 at 15:57

an0nym0us said:
Looks like the chipset driver might be missing to me. What chipset driver version did you install?

used the asus one then the new one on amd site ..

an0nym0us · 6 Aug 2019 at 16:11

flea.rider said:
used the asus one then the new one on amd site ..

The latest ASUS chipset driver 1.7.29.0115 looks like it includes the latest AMD update, but it's prerequisite is that you need to:

- Update AMD chipset driver 19.10.xx first before update this driver

What I'd try is to install the following from ASUS website and in this order:

Chipset driver version 19.10.22
Chipset driver version 1.7.29.0115

flea.rider · 7 Aug 2019 at 20:48

still a no no .. might contact ocuk .. could it be a board fail ??

an0nym0us · 7 Aug 2019 at 23:53

If you bought the motherboard from OCUK, yeah probably worth asking them what those unrecognised devices are and what drivers are needed, then take things from there.

an0nym0us · 8 Aug 2019 at 00:00

Have you also tried connecting to the internet and letting Windows try to automatically update the drivers for those unknown devices?

an0nym0us · 8 Aug 2019 at 00:04

I'd try contacting ASUS support too, but they've been really unhelpful with me in the past so good luck dealing with them.

flea.rider · 8 Aug 2019 at 05:50

an0nym0us said:
I'd try contacting ASUS support too, but they've been really unhelpful with me in the past so good luck dealing with them.

yep did a install of win 10 yesterday .. wow so slow .. so went back to win 7
i'll try asus

ilc72 · 8 Aug 2019 at 15:53

I have a similar issue on the Strix X470-F following the BIOS update to 5007 and subsequently 5204 and it won’t POST at anything other than 2400MHz Auto following the BIOS update. I have the same 3600Mhz CL16 kit as you, which was stable at 3200MHz at 14-14-14-31 on my 2700X prior to the BIOS update to 5007.

I have been advised by Asus to RMA the board through their tech support.

Running latest Chipset drivers.

flea.rider · 9 Aug 2019 at 12:15

well after 2 emails they said rma it to ocuk ? ...
they can't understand the flags on device manager ?
only thing plugged into the board=
keyboard mouse and hd ...

an0nym0us · 9 Aug 2019 at 13:35

flea.rider said:
well after 2 emails they said rma it to ocuk ? ...
they can't understand the flags on device manager ?
only thing plugged into the board=
keyboard mouse and hd ...

If ASUS suggested to RMA, I'd say go for it.

Jamin280672 · 9 Aug 2019 at 17:33

Sorry probably a little late, the the PCi encryption controller and PCI device could be related to the TPM module, did you enable it by accident in the bios ?

The other one is a USB controller, not a device as such.

flea.rider · 9 Aug 2019 at 20:29

Jamin280672 said:
Sorry probably a little late, the the PCi encryption controller and PCI device could be related to the TPM module, did you enable it by accident in the bios ?

The other one is a USB controller, not a device as such.

not that I know of .. even on bios defaults it's there ..
so if it's on by default I would not know where to look ..