EK Resolved

Soldato
Joined
26 Nov 2008
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4,203
Location
Leeds
I have had my vega 56 running on an ek waterblock for 2 years without issue but it had come the time that the block needed cleaning as it was gunking up.
I went to remove the waterblock from the card however the cheese metal screws seem to have welded themselves to the waterblock standoffs. The standoffs came free from the waterblock and the screws were firmly attached to them still, which is a ridiculous situation to be in and it apears no threadlocker was used to adhere the standoffs to the waterblock.
So i was at the point where i could get the screws out of the standoffs and off the gfx card but i also couldnt screw the standoffs back into the waterblock as the cheap screws had disintegrated which meant i now had a functional vega 56 but i could not use it.
The next step in the process was the remove the buggered screw from the standoff and replace it with a new one and reassemble the whole thing however the screw was so tightly stuck the the standoff i had to hold the standoff with a spanner and cut a new slot in the screw head to turn it.

The result of all-this appears to be that some tiny surface mount components may have been damaged trying to remove the screw from the standoff and my gfx card no longer powers up or is recognised by the pc.

So Thanks EK for cheaping out on materials and putting me in a situation where my gfx card is now dead, I spent over £90 on this block of copper and I expect the parts it comes with to be able to withstand disassembly for required maintenance not to fail and cause the needless death of a high end gpu.
 
Pics of the dead card and parts you think are damaged? Obviously the water block issue is not good but id be interested to see what smd's you have killed. I assume it is a ref card? I happen to have one on my shelf with a blown VRM so could send you the smd's you need. I also have a load of spare controller chips and also some mosfets for reference vega cards. I could only buy them in 20 or more from some random place in the US so if you need any parts to repair it then I am your man.
 
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Its currently in the pc with the block attached, yea its a reference card. Thanks for the offer but there looks to be some scratches to the pcb near some solder joints so i think it may have shorted something not sure what if anything is missing currently.
 
Its currently in the pc with the block attached, yea its a reference card. Thanks for the offer but there looks to be some scratches to the pcb near some solder joints so i think it may have shorted something not sure what if anything is missing currently.

I would bet you can fix it. if it's just a cracked trace you can run a jumper wire. Vega is also relatively easy to test each power circuit and see what is coming up and what isn't. There are some detailed videos on the internet if you are semi decent with a set of probes.
 
I would bet you can fix it. if it's just a cracked trace you can run a jumper wire. Vega is also relatively easy to test each power circuit and see what is coming up and what isn't. There are some detailed videos on the internet if you are semi decent with a set of probes.

Bit of an update not sure what exactly is broken with it, but after faffing around for ages with it the gpu seems to power on occasionally but even when it does it doesn't guaranty that it outputs to the display.
 
Bit of an update not sure what exactly is broken with it, but after faffing around for ages with it the gpu seems to power on occasionally but even when it does it doesn't guaranty that it outputs to the display.

That sounds fixable to me :) should take some pics of the damage so we can see. Don't worry I won't judge, another member got his vega64 replaced (with one of my spares) and I fixed his ;) That one was broken with a block as well.
 
That sounds fixable to me :) should take some pics of the damage so we can see. Don't worry I won't judge, another member got his vega64 replaced (with one of my spares) and I fixed his ;) That one was broken with a block as well.


Thanks, when i get the time to strip the pc again i will take pictures and update the thread. Ive sent an angry support ticket to EK in the meantime.
 
Thanks, when i get the time to strip the pc again i will take pictures and update the thread. Ive sent an angry support ticket to EK in the meantime.

As is customary :) It shouldn't be too much to ask that the metals don't fuse together. See what they say but I do think if it's minor pcb damage that you can fix that card. If it's a component you will likely need a donor card but still knowing what got hit puts you at an advantage in terms of a fix.
 
Just an update, i gave up and got rid of the dead card and Ek have kindly today sent me a new gfx card and water block which should be arriving tomorrow.
 
Just an update, i gave up and got rid of the dead card and Ek have kindly today sent me a new gfx card and water block which should be arriving tomorrow.

Quality service that am impressed. Sending you another vega presumably?
 
I'm surprised they replaced it as you caused the damage. Really you should have sent them the card and block to be fixed and cleaned. I would have told you to sod off tbh
 
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