Sold laptop need some advice.

Consumer rights act does not apply as long as the seller is not a business. You're clear there.

You also have evidence that you advised him at the time that the laptop was faulty (ie you forwarded him the repair quote emails)

It sucks that this has happened, but I think he is **** out of luck.
 
Um, don't give him a penny.

If the battery went the day after he bought it from you, you still shouldn't give him a penny. I would have more sympathy perhaps if it was so soon after selling, but 3 months!!! You have no idea what he has been doing with it. He might have broken it himself.

He has no legal recourse, as long as you disclosed any known faults when asked.

Let him waste his time and money in court. He will be laughed out of it.
 
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willhub said:
Could he get a charge back from his bank in relation to this, he's threatening me with chargeback, consumer rights act, consumer credit act (did transfer via funds transfer to me).
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You should have done cash on collection
Would imagine if he asked for a charge back they would investigate it rather than just say OK here's your money
Or everyone would do it
 
It boils down to what you feel good doing OP.

literally you don’t have to offer anything. You’ve been open and honest. But if you feel bad, then deal with it how you wish to be treated.

How much is a battery ? Get one of eBay S’end it to him and job done.

Or block him :)
 
Sending him a battery just opens up a can of worms, what if he installs it and it doesn't work, the fact that the seller has sent him a battery might be interpreted as an admission of guilt/responsibility (not in a legal sense, but he'd keep chasing saying you sold me something duff, I called you on it, you tried to fix it but the fix doesn't work, so give me another fix/refund).

Battery issues are common with laptops in the long term, not always a complete failure but life degrades over time and is one of the main risks buying secondhand.
 
HangTime said:
Battery issues are common with laptops in the long term, not always a complete failure but life degrades over time and is one of the main risks buying secondhand.
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Exactly I'd always expect a battery on a 2nd hand laptop to be faulty/not 100% and the replacement cost should always be factored into the reduced price against a new laptop.
 
What if he goes to the bank for a chareback and the money gets taken out of my bank? Will I do the same thing?
 
willhub said:
Could he get a charge back from his bank in relation to this, he's threatening me with chargeback, consumer rights act, consumer credit act (did transfer via funds transfer to me).
Click to expand...
As long as you sold it privately, did not say you were a business and disclosed faults when asked then no he can't. A chargeback is only applicable when buying from a business. Consumer rights again largely relate to a business (but you must disclose information in a private sale if asked). The consumer credit act only applies to businesses and if he paid a business with a credit card.

He could always open a small claims court cas. But as long as you have been honest and what you say so far is true then you will win that. It was a private sale, described as faullty and several months ago. A laptop bnattery would also be considered an item subject to wear and tear. But I doubt he would do that anyway because he won't win it.

Basically with a private sale it simply has to be as described at the point you sell it. As long as you did not pass yourself off as a business and as long as the item was "as described" then if it explodes in a ball of flame the next day it's simply tough luck for the buyer.

You are in the right here. Stand firm.
 
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I’m sorry to hear this. In light of the faulty battery I’d be prepared to buy it back from you for £5. After all it’s used, faulty and may have other issues. I also reserve the right to claim a partial refund up to three months in the future should anything else go wrong.

Tell him if he wanted a warranty he should have bought it from a shop.
 
You did well to sit with him for 3 hours demoing the laptop. When ever I sell anything on FB or Gumtree it's a quick check to show it's working at the door, money changes hands, and that's it everyone is happy.
 
^^yeah 2-3hr demo is very good, i would feel embarrassed asking for more than about 20mins. Some people buy houses or at least cars with less demo time than that.
 
If I remember rightly, a laptop battery doesn't carry the same warranty as the rest of the laptop. So even if the laptop did have a 1 or 3 year warranty, the battery is still only covered for about 3 months. This is because the battery is classed as a consumable. He won't get anywhere by taking it to court.
 
You should answer thus:

"Rearrange these words to make a well known phrase or saying - 'On jog'"
 
2-3 hours for a £400 broken laptop?!

tbh that price sounds like a steal for a gaming laptop with a 1070. keyboard & hs shouldn't be expensive or difficult fix.

He got a bargain and you had to work hard for that sale. Last laptop i sold was for £500 and after he watched it boot up, checked the specs were what I said he took it and off he went.
 
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