Sounds like finance company have it now
Need Help Vauxhall Damage
- Thread starter Abz2008
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Sorry, the what?
Soldato
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This thread is a train wreck.
So you entered into the transaction in January and only took delivery of it recently due to various delays.
The engineer highlighted the issue with the clutch and took the other photos you've attached, however, he didn't spot any sign of repairs (it was the person changing the lightbulb that did). You had the lightbulb changed whilst waiting for the engineer's report, which once you had received, you tried to exercise your right to reject the vehicle and stopped driving it.
That's my interpretation of the above.
What you can and can't do will depend on the agreement, the finance company may afford you greater privileges than you would have otherwise. There's bound to be something on distant selling, consumer rights etc that may address this too.
If seriously worried I'd get a solicitor involved rather than this forum. For what it's worth, a relative of mine did this after spotting a bad repair job after buying the car from a private seller and he was able to get a fair bit of money back on the purchase.
The engineer highlighted the issue with the clutch and took the other photos you've attached, however, he didn't spot any sign of repairs (it was the person changing the lightbulb that did). You had the lightbulb changed whilst waiting for the engineer's report, which once you had received, you tried to exercise your right to reject the vehicle and stopped driving it.
That's my interpretation of the above.
What you can and can't do will depend on the agreement, the finance company may afford you greater privileges than you would have otherwise. There's bound to be something on distant selling, consumer rights etc that may address this too.
If seriously worried I'd get a solicitor involved rather than this forum. For what it's worth, a relative of mine did this after spotting a bad repair job after buying the car from a private seller and he was able to get a fair bit of money back on the purchase.
I wouldn't waste your time with a HPI check - there are plenty of uncategorised cars that have been purchased from salvage yards like Co-Part.
You should use https://www.vcheck.uk/ to see if it's been through salvage.
OK I think I understand the order of events now:
January - You bought the car. The car was now in your possession and being driven.
February - Problem with clutch. Took it to a garage who confirmed the clutch was faulty. The picture is from that clutch inspection but the mechanic didn't say anything about a collision repair. --- you successfully reject the car but it isn't collected due to COVID and other issues ---
July(?) - You notice a headlight bulb has gone and arrange for a different mechanic to change it. He mentions that there are signs of previous front end damage.
July / August - The original garage (or finance company?) finally collect the car. It has been driven less than 100 miles. The finance company say there is evidence of front end damage and are saying it was caused by you.
January - You bought the car. The car was now in your possession and being driven.
February - Problem with clutch. Took it to a garage who confirmed the clutch was faulty. The picture is from that clutch inspection but the mechanic didn't say anything about a collision repair. --- you successfully reject the car but it isn't collected due to COVID and other issues ---
July(?) - You notice a headlight bulb has gone and arrange for a different mechanic to change it. He mentions that there are signs of previous front end damage.
July / August - The original garage (or finance company?) finally collect the car. It has been driven less than 100 miles. The finance company say there is evidence of front end damage and are saying it was caused by you.
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Yes thats the order of events! Apart from in February it wasn’t taken to a garage an independent engineer sent by my the finance company stated that the clutch had problems which would have been present at the time of the sale.
Also the car was bought at 48110 miles at the time of the inspection in February I had did 993 miles. After the inspection whilst awaiting on the outcome I drove it another 100 miles. After this I didn’t drive it, apart from the time I went to get a headlight as I didn’t want to use the vehicle if I was rejecting it.
Also the car was bought at 48110 miles at the time of the inspection in February I had did 993 miles. After the inspection whilst awaiting on the outcome I drove it another 100 miles. After this I didn’t drive it, apart from the time I went to get a headlight as I didn’t want to use the vehicle if I was rejecting it.
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To be fair you shouldn't have driven it once you rejected it. I have rejected a car and this was stated in all the places I looked for advice. If you started the claim before 30 days you will have been entitled to a full refund regardless of when it was picked up. Telling them you have driven it since and that it is accident damaged has opened a can of worms.
UPDATE THEY SAID THAT THE CAR WING HAS BEEN DAMGED ON THE FRONT AND PUT BACK TOGETHER NOT CORRECT.
THEY ADMITTED THERE WAS A CLEAR GAP IN THE BONNET WHICH I STATED TO THE FINANCE, AS THEY HAVE ADDMITTED THE GAP WOULDNT THAT BE CAUSED BY FEPIAR JOB ITSELF IN THAT AREA.
THEY ADMITTED THERE WAS A CLEAR GAP IN THE BONNET WHICH I STATED TO THE FINANCE, AS THEY HAVE ADDMITTED THE GAP WOULDNT THAT BE CAUSED BY FEPIAR JOB ITSELF IN THAT AREA.
Easier said then done when it's your source of food and income. Espically when it was a difficult time to buy another and renting for months would've cost £££.
GOOD LUCK WITH FEPAIR JOB SAD TO HEAR NOT CORRECT
Absolutely, it was a bad time to happen for sure.
Soldato
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Just not in a Vauxhall Astra...