£5,800 repair bill from thrifty

[Bounce]

Just recently recieved a bill from thrifty car rental for damages to a vehicle.

The damage involved ;
Dent to front bumper
scuffed wheel alloy
dent to rear bumper
Stump guard cracked.

I have attached some photographs.

It seems hell a lot of money for such small amount of damage.

Has anyone had any success/joy in disputing these claims?

 

[Rannoch]

That's crazy. It's also the wrong forum....

 

[Semple]

It's a funny looking monitor, i'll give you that!

 

[tom_e]

Once oem prices and labour are factored in it's probably not that crazy.

 

[Semple]

I guess the obvious questions, is that damage that you have caused, or damage since dropping it off? If the latter, i assume you've taken your own photographs to confirm the condition at the point of return?

If it was damage you have caused, then presumably you took out the insurance to protect you from such claims?

If it was damage you have caused, and you didn't take out the extra insurance for this, then i think that comes down to a very expensive lesson.

I can't see you getting anywhere with disputing the costs. Normally rental companies run a fleet with fairly newish vehicles, and are likely to go direct to a dealership for repair work, so these huge costs get passed onto you.

 

[paradigm]

That "dent to rear bumper" looks to me like a dent and scuff to the bootlid. I'm really not sure what I'm looking for in the 2nd picture though.

Also, I'd imagine that an alloy could be anywhere between £800 and £2000 on it's own as a part.

 

[Cleisthenes]

I have to deal with these from time to time for work. Try and fight your case, use hyperbole and they'll likely knock off a good chunk but they won't get rid of the whole thing.

 

[Bounce]

I have to deal with these from time to time for work. Try and fight your case, use hyperboly and they'll likely knock off a good chunk but they won't get rid of the whole thing.

In layman terms what is hyperboly

 

[[TW]Fox]

This seems odd as there is a £1500 excess on most cars rented at thrifty. Why are they asking for the full value? Are you an overseas visitor or was it an exotic car or something?

 

[Nasher]

Lol £5800.

Tell them to get lost and blunty refuse to pay for it.

 

[tom_e]

In layman terms what is hyperboly

Ham it up a bit. "You've been a long time customer, you'll never use them again, the mental distress has caused your hamster to go bald" that type of thing.

 

[Maccapacca]

Did you crack the sump?

 

[Bounce]

Did you crack the sump?

There is a crack in it

 

[Dis86]

There is a crack in it

That wasn't the question.

 

[Maccapacca]

What on earth did you do to it? Try and recreate jackass?

 

[Haze]

There is a crack in it

He said did YOU crack the sump

 

[Bounce]

That wasn't the question.

What on earth did you do to it? Try and recreate jackass?

He said did YOU crack the sump

Just to clarify I wasnt the driver. It was a company car rental which I am looking after the fleet/costs of.

 

[Haze]

So you are not paying for it? What's the problem then? lol

 

[Maccapacca]

So you are not paying for it? What's the problem then? lol

Probably his job to tick the box to cover all damage

 

[theone8181]

That "dent to rear bumper" looks to me like a dent and scuff to the bootlid. I'm really not sure what I'm looking for in the 2nd picture though.

Also, I'd imagine that an alloy could be anywhere between £800 and £2000 on it's own as a part.

Surely a scruffy alloy would be returned rather than replaced?