Problem is Dave, it is a problem. I can guarantee he has an order with the other place as well. This means the queue is much higher than it should be, and there are quite a lot of people who have done this.100% agreed. 1 card it's up to you, getting 2+ and THEN scalping would be the cause of the drama.
I think OCUK should be in communication with the other place about double orders and equally split the orders of those people.
Probably can't be done due to data protection, but would be a good idea.