Random restarts but ONLY when not in use?

Hakanese said:
Fingers crossed for you fella
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Damn!

Three days after unplugging the restart button on the case, and no random restarts in that time despite my PC being on for much of it one just occurred after I stepped away from it for four minutes!

Restart-error-41-63.png



I can't see an error just before that restart though, given the most recent one before then is almost 10 minutes prior?
 
hughtrimble said:
Damn!

Three days after unplugging the restart button on the case, and no random restarts in that time despite my PC being on for much of it one just occurred after I stepped away from it for four minutes!
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Is there any chance that you knock/vibrate the system as you walk away as it restarts (would explain the odd discrepancies)?

Or, are you well away form the machine when it restarts?
 
What gpu do you have? And are you running an undervolt? I had something similar with that error message when i was undervolting but not locking the voltage down enough to keep it stable
 
Hakanese said:
What gpu do you have? And are you running an undervolt? I had something similar with that error message when i was undervolting but not locking the voltage down enough to keep it stable
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980ti Waterforce - running stock, no tweaks by me. How might I check if it's undervolted, or is it something I'd know if I'd done it?
 
Plec said:
Is there any chance that you knock/vibrate the system as you walk away as it restarts (would explain the odd discrepancies)?

Or, are you well away form the machine when it restarts?
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Well away from the machine, often in another room.

I was thinking it might be me somehow doing something, but it's only when I'm not at my desk, and it's never when I'm near it either!
 
Use msi afterburner to tweak. GpuZ is a good monitoring tool. You can check up some nice guides on youtube. Will stop the pc restarting in the meantime
 
hughtrimble said:
but it's only when I'm not at my desk, and it's never when I'm near it either!
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Call your local priest!

/The body of Christ compels you...



***It's odd that you had 3 clear days unplugging the reset button. You could unplug the rest of cables from the front panel and short the pins to start - and see how long it runs. It could be the whole header is at fault not just the reset pins.
 
It'll be a pain but could your try physically removing it from the case and running it on a bench? Chasis might be possessed. Or just transferring low rpm fan vibrations.
 
adrichardson81 said:
It'll be a pain but could your try physically removing it from the case and running it on a bench? Chasis might be possessed. Or just transferring low rpm fan vibrations.
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Before I go and destroy something, what part in particular are you suggesting I remove from the case?

Hakanese said:
That's an idea ^^
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Plec said:
Call your local priest!

/The body of Christ compels you...



***It's odd that you had 3 clear days unplugging the reset button. You could unplug the rest of cables from the front panel and short the pins to start - and see how long it runs. It could be the whole header is at fault not just the reset pins.
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Yes, very odd. It just happened again as I walked into the kitchen - I hear the fans revving up and there it goes restarting again. Only. Ever. When. I'm. Not. There.

I've just unplugged the power button and LEDs from the header to the mobo (the empty USBs, heaphone and mic must still be connected though) and I'll see how that goes!

It's really extraordinarily strange.
 
Plec said:
Hope you get some luck for your efforts...
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No luck, just restarted again despite disconnecting the on/off button, LEDs etc. And funnily enough, I wasn't there.

Looking at the error logs, there's something strange:

Restart-error-41-63-3.png


At 20:50:04 there's error 41 (63) which is the restart. That's preceded by error 6008, but check the times in blue, and yellow in the 'General' box. They're not the same. It's logging in the 'General' box a system shutdown at 20:16:00 which didn't happen, whilst the time in the log list itself, is correct.

Maybe this is daft, but could an issue with central timing be a cause for something?

Though that would not at all explain the restarts only occurring when I'm not at my computer.
 
hughtrimble said:
Before I go and destroy something, what part in particular are you suggesting I remove from the case?

Sorry meant the motherboard. It's a pain, but you've ruled out the usual culprits



Yes, very odd. It just happened again as I walked into the kitchen - I hear the fans revving up and there it goes restarting again. Only. Ever. When. I'm. Not. There.

I've just unplugged the power button and LEDs from the header to the mobo (the empty USBs, heaphone and mic must still be connected though) and I'll see how that goes!

It's really extraordinarily strange.
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hughtrimble said:
Before I go and destroy something, what part in particular are you suggesting I remove from the case?
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I think they meant the motherboard (with CPU and memory fitted and obviously your CPU cooler), GPU, PSU and hard drives - basically it's called bench test. Be careful though as you don't want to accidentally touch it whilst it is running. Don't plug in any additional fans though.

It's just to rule out anything from inside your case interfering with the board (ie it isn't shorting out somewhere).

Have to agree with you though: very strange that it only happens when you are not there.

Potentially daft question: what are you doing when you are away from your comtuter when this happens (eg make a hot drink etc)?
 
Plec said:
i may be pee'ing into the wind - but when you leave the computer do you use anything electrical somewhere else - e.g. Kettle, TV, secret iMAC?
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cchaos said:
Potentially daft question: what are you doing when you are away from your comtuter when this happens (eg make a hot drink etc)?
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Thank you both - I've had a long think about it, and there is no consistent activity that could be doing something that I am aware of.

Sometimes I'll be on the sofa, sometimes in the kitchen, sometimes elsewhere. I'm definitely not doing something consistent like boiling the kettle or throwing a light switch etc. There are no wires underneath the floor where I sit whilst at my desk, or anything like that either.

I wish I was always doing the same thing when the restarts happen, as then I'd have something outside of that damn cramped case to have a crack at fixing!
 
cchaos said:
I think they meant the motherboard (with CPU and memory fitted and obviously your CPU cooler), GPU, PSU and hard drives - basically it's called bench test. Be careful though as you don't want to accidentally touch it whilst it is running. Don't plug in any additional fans though.

It's just to rule out anything from inside your case interfering with the board (ie it isn't shorting out somewhere).
Click to expand...

Sorry - no idea what happened with my post. That's exactly what I meant.
 
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