3070 Promo confusion

imginy · 31 Oct 2020 at 18:39

Complete scam how can they keep advertising it comes with free game and then not supply it?

I would throw a brick through their window.

harney · 31 Oct 2020 at 18:40

robj20 said:
Won't matter, people love them and will accept it. I'd want a refund or the game that was promised.

with you on that

TNA · 31 Oct 2020 at 23:13

benjii said:
Didn't all those people that were talking nonsense about suing OCUK regarding this launch basically get told that it's not a confirmed contract until they ship the card? Which technically means you're not entitled to anything.

I do completely agree with you though, I'm in the same boat.

But unless they cancel my order, then when the time comes to ship it, they need to ship the full order, which includes the game codes no? Besides this is mainly on Nvidia to fix, all they have to do is extend the redemption period of the code. OcUK need to be doing their part and apply pressure on Nvidia to do so. Even though it would not be OcUK’s fault directly, it still will not reflect good on them if they ignore the issue and say nothing to do with us.

Participant · 1 Nov 2020 at 07:45

JamesPliskin said:
That sounds like a bit of false advertising - not sure a lot of folks will be happy. I wonder if they'll go for some form of compensation.

Wasn't there some sort of disclaimer on there along the lines of 'while stocks last' etc?

Not that I particularly like this kind of blatantly cynical marketing ploy.

BowtomePhil · 1 Nov 2020 at 08:42

There was no disclaimer on my purchase. I didn't know of any promo, just went to buy the card, it said + free COD, no asterix with a disclaimer.

Now Nvidia are giving COD from 30th oct to 10th Nov while stocks last, but only for 3080 and 3090.

I have a screenshot of mine with no disclaimer.

=XDC=FluphyBunny · 1 Nov 2020 at 10:11

Overclockers hiked the prices up and advertised something you weren’t going to get. They almost certain have small print somewhere that sticks two fingers up at you while doing it.

sedwards0111 · 1 Nov 2020 at 11:32

Me and my friend are in the same boat, ordered the Palit card which advertised COD: Cold War as a bonus. Has anyone tried to contact OCUK about getting compensation or anything?

JediFragger · 1 Nov 2020 at 11:58

The problem is that OcUK couldn't give you CoD even if they wanted to/had the codes spare (which I'm sure they'd do) as they'll only activate on a 3080 or 3090 being installed. You'll just have to suck it up gents

sedwards0111 · 1 Nov 2020 at 12:00

JediFragger said:
The problem is that OcUK couldn't give you CoD even if they wanted to/had the codes spare (which I'm sure they'd do) as they'll only activate on a 3080 or 3090 being installed. You'll just have to suck it up gents

What about the GeForce Now codes? I ordered my Palit card at 1:06pm which would surely qualify me for a code however I haven't recieved anything

JediFragger · 1 Nov 2020 at 12:01

No idea about those sorry (I'm just a forum guy like you).

chaparral · 1 Nov 2020 at 12:11

benjii said:
Didn't all those people that were talking nonsense about suing OCUK regarding this launch basically get told that it's not a confirmed contract until they ship the card? Which technically means you're not entitled to anything.

I do completely agree with you though, I'm in the same boat.

Surely the contract is confirmed when they take the money :confused:

But then again in this day & age where you get stupid things like you buy something online and then sent it back for a full refund 7 days later just because you changed your mind.. things maybe different

Sui · 1 Nov 2020 at 12:19

sedwards0111 said:
What about the GeForce Now codes? I ordered my Palit card at 1:06pm which would surely qualify me for a code however I haven't recieved anything

They only send codes out when the physical item ships, you won't know if you're getting one until the card ships basically.

sedwards0111 · 1 Nov 2020 at 12:24

Sui said:
They only send codes out when the physical item ships, you won't know if you're getting one until the card ships basically.

I ordered my card at 1:06pm on Thursday, the GPU arrived at 8:40am the next morning, not had an email yet... then again, it could come next week during working hours haha

benjii · 1 Nov 2020 at 13:32

chaparral said:
Surely the contract is confirmed when they take the money

But then again in this day & age where you get stupid things like you buy something online and then sent it back for a full refund 7 days later just because you changed your mind.. things maybe different

Yeah, you'd think. However, the OCUK T&C say that isn't the case and I don't know enough about the laws to say otherwise.

People will complain about no Watch Dogs code and they will be offered a refund if they're not happy. 99.9% won't take the refund as they want the GPU.

TNA · 1 Nov 2020 at 13:34

benjii said:
People will complain about no Watch Dogs code and they will be offered a refund if they're not happy. 99.9% won't take the refund as they want the GPU.

Yeah, but some of those people will remember and shop elsewhere in the future too

Once a company goes on my shitlist they don’t easily come off. Like an OcUK competitor that messed me about, they have missed out on quite a bit of custom from me, my family and friends.

JamesPliskin · 1 Nov 2020 at 15:48

JediFragger said:
The problem is that OcUK couldn't give you CoD even if they wanted to/had the codes spare (which I'm sure they'd do) as they'll only activate on a 3080 or 3090 being installed. You'll just have to suck it up gents

That might be the case, but I still haven't seen them to even try to make it right. While not ideal, they could've offered a different game or a partial refund (not like they're hurting after hiking up the prices so much), or even store credit. There are plenty of options they could've gone for, but seems they decided to just not care.

sedwards0111 · 1 Nov 2020 at 15:58

JamesPliskin said:
That might be the case, but I still haven't seen them to even try to make it right. While not ideal, they could've offered a different game or a partial refund (not like they're hurting after hiking up the prices so much), or even store credit. There are plenty of options they could've gone for, but seems they decided to just not care.

I'm gonna give them a ring tomorrow and see what happens, you don't ask, you don't get. Worth a try & I'll update on here.

benjii · 1 Nov 2020 at 16:00

They're not going to offer another game as they don't have any, the game codes are given to them by Nvidia. As for a partial refund, the game is technically a free gift and has no monetary value. Any refund would be out of their profit margin and they'd never to do that in a year of Sunday's.

JamesPliskin · 1 Nov 2020 at 16:21

sedwards0111 said:
I'm gonna give them a ring tomorrow and see what happens, you don't ask, you don't get. Worth a try & I'll update on here.

Thank you, do let us know. I've likewise contacted them through their website contact form (webnote), let's see if I have any luck there.

benjii said:
They're not going to offer another game as they don't have any, the game codes are given to them by Nvidia. As for a partial refund, the game is technically a free gift and has no monetary value. Any refund would be out of their profit margin and they'd never to do that in a year of Sunday's.

Let's be honest, plenty of businesses do compensate you when they've messed up (including partial refunds). On the other side of the coin, there's also plenty scummy businesses that don't even try to pretend to care about customer service.

thecremeegg · 1 Nov 2020 at 16:48

I'm ****** that I ordered a 3080 on launch day, probably won't get the watch dogs code, and now they're advertising COD which people that buy ater me will probably get and I won't. It's a scam