Sapphire and Powercolor warranties.

[chriso132]

Hi,

after the shambles of the 3080 launch I canceled my order. I’m looking to try and get a 6800xt on launch. I’ll be probably looking at the reference design but i can’t find much about the warranties of these companies. For sapphire some places say 2 years and some say 3.
For Powercolor I think it’s 2 years but can’t find anything confirming this.
Does anyone have anymore info about this ?

thanks !

 

[otester]

For the 6800XT it will probably be 3 years, I think it's less for cheaper cards usually with AMD AIBs.

 

[chriso132]

For the 6800XT it will probably be 3 years, I think it's less for cheaper cards usually with AMD AIBs.

Thanks, I hope so. I’ve heard sapphire are pretty good. Not sure about their RMA though.
Pretty clueless about these brands as I’ve always went Nvidia till now.

 

[otester]

Thanks, I hope so. I’ve heard sapphire are pretty good. Not sure about their RMA though.
Pretty clueless about these brands as I’ve always went Nvidia till now.

I'd just buy from a reputable retailer that will handle the rma like OcUK and then go for the cheapest 6800XT, from what I've heard/experienced all AMD gpu aibs are equally bad when it comes to rmas.

 

[4k4uNuNu]

Who pays postage?

For a £700+ card weighing over 2kg that could get pretty expensive, especially if there are numerous problems.

 

[otester]

Who pays postage?

For a £700+ card weighing over 2kg that could get pretty expensive, especially if there are numerous problems.

Usually buyer pays postage to OcUK then they handle shipping to manufacturer then back to you.

Also over 2KG you don't use RM, if you like money, also iirc you don't send everything back, just the card so you can be more creative with the packaging to get it under 2KG.

 

[4k4uNuNu]

Most of the time but it's the insurance that is the killer, I don't think other carriers offer much better value at £700+ insurance even over 2kg.

 

[otester]

Most of the time but it's the insurance that is the killer, I don't think other carriers offer much better value at £700+ insurance even over 2kg.

If you just send the card itself you can get it under 2KG quite easily, otherwise use a reputable courier like DPD w/o insurance and you'll be ok 99% of the time.

 

[SonicSW20]

Your contract is with the retailer, not with the manufacturer, and your rights there are defined in CRA2015. Within the standard warranty period, you send it back to the retailer. Any extended warranty would normally be direct to the manufacturer.

 

[Tute]

Protip: DO NOT buy Powercolor unless it's from a retailer that will happily sort out any issues. Their support in the EU is near non-existent at the manufacturer end. I have been burned multiple times by this, going back over a decade.

 

[otester]

Protip: DO NOT buy Powercolor unless it's from a retailer that will happily sort out any issues. Their support in the EU is near non-existent at the manufacturer end. I have been burned multiple times by this, going back over a decade.

Same applies to Sapphire unfortunately, AMD really needs an EVGA equivalent.

 

[merlin6r]

Simply don't buy a powercolor card. Sapphire cards are much better build quality.

 

[chriso132]

I'd just buy from a reputable retailer that will handle the rma like OcUK and then go for the cheapest 6800XT, from what I've heard/experienced all AMD gpu aibs are equally bad when it comes to rmas.

I’ll be going the same then. I assume most AIB reference models will be similar prices hopefully.

 

[otester]

I’ll be going the same then. I assume most AIB reference models will be similar prices hopefully.

The only caveat I'll add is if you're after a non-reference card the build quality can vary wildly, Sapphire is usually well regarded.