Dear Customer,
With release day right around the corner, here's a quick update on your PlayStation 5 Pre-Order!
In the run-up to release day on Thursday 19th November, you can expect the following:
1. The payment will be pre-authorised 2 - 7 days in advance - so double check those funds are available! If for any reason we are unable to pre-authorise your card, you will receive a separate email from us requesting you to re-enter card details. This must be completed within 24 hours of the email being sent to guarantee your order.
2. You will receive an email confirming your order is ready for dispatch 2 - 5 days in advance and with this you now have a tracking link! We are just getting everything ready - your tracking link will NOT BE LIVE UNTIL THE DAY BEFORE release day.
3. In order for us to ensure delivery on release day, your order will be passed over to our carrier partner, one day in advance on Wednesday 18th November.
4. You will receive delivery updates from the carrier directly on Thursday morning 19th November, please watch out for them and let them know if you are not going to be home to take delivery.
Now it's time to get excited for your shiny new PlayStation 5 - I know we are!
Best wishes,
Smyths Toys Superstores