I know this is not in the correct thread, but hopefully it gets some attention, or I'll get a suspension I'm sure.
It has been two months since I ordered my 3080 X Trio and OC have made numerous promises both before and during this whole fiasco. You as a company have failed to provide adequate updates to your customers in comparison with your direct competitors. The pure ignorance of ignoring peoples complaints on the allocated thread shows contempt towards your customers. A large majority of which are both loyal and fair. This cannot be blamed on Gibbo as I imagine he is under a great deal of stress at the moment and may even be too busy to answer all queries. But surely there are enough staff to shoulder the responsibility.
There is no excuse to not post daily updates for each product as most other competitors do. I am furious as I ordered a whole bunch of components alongside my 3080 via a finance agreement purely out of convinience. I have been told for 2 months I cannot receive any of this until the card is in stock. So not only is it a card that I am waiting for, but a whole rig and a desk.
OC I suggest you talk to your bosses. Because the damage done to your business from situations like this is unfathomable. no one can blame you for not being supplied but the communication has been disgraceful.
You cannot even get through on the phones to query about all of this.
I demand, as I'm sure a lot of people do, a response from this on actions that OC are taking to improve this situation that a lot of customers, including myself, are very annoyed about. I've been very patient, but this is out of order.
I'd encourage everyone to write their complaints on this thread. If it is deleted, it is clear that these are being censored. We're well within our right to express discontent at the service provided. I'd encourage mods to sticky this or something similar.
It has been two months since I ordered my 3080 X Trio and OC have made numerous promises both before and during this whole fiasco. You as a company have failed to provide adequate updates to your customers in comparison with your direct competitors. The pure ignorance of ignoring peoples complaints on the allocated thread shows contempt towards your customers. A large majority of which are both loyal and fair. This cannot be blamed on Gibbo as I imagine he is under a great deal of stress at the moment and may even be too busy to answer all queries. But surely there are enough staff to shoulder the responsibility.
There is no excuse to not post daily updates for each product as most other competitors do. I am furious as I ordered a whole bunch of components alongside my 3080 via a finance agreement purely out of convinience. I have been told for 2 months I cannot receive any of this until the card is in stock. So not only is it a card that I am waiting for, but a whole rig and a desk.
OC I suggest you talk to your bosses. Because the damage done to your business from situations like this is unfathomable. no one can blame you for not being supplied but the communication has been disgraceful.
You cannot even get through on the phones to query about all of this.
I demand, as I'm sure a lot of people do, a response from this on actions that OC are taking to improve this situation that a lot of customers, including myself, are very annoyed about. I've been very patient, but this is out of order.
I'd encourage everyone to write their complaints on this thread. If it is deleted, it is clear that these are being censored. We're well within our right to express discontent at the service provided. I'd encourage mods to sticky this or something similar.
