Virgin Media Discussion Thread

woppy101 said:
Just had the guys turn up to lay the cable to the box on the wall, all they did was push the gravel in my garden to one side and put the cable underneath it, is that right, I’m worried that I will get a bad/intermittent connection with it so close to the surface
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As Avalon said, it won’t cause issues. Mine is ‘stapled’ along my front garden side fencing from where it enters the property and as far as my wall, where it enters the house in the front room. I’ve had rock solid speeds the last five years we’ve lived here.
 
RockLobster said:
With DOCSIS 3.1 do you have better latency times? And is existing kit VM Hub 3 able to take advantage of these better latency times.
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The Hub 3 doesn’t do DOCSIS 3.1, you need a 4 for that, VM are only rolling 3.1 out for downstream channel bonding, after they have that in place I imagine they will look at moving upstream over and then can potentially increase both quite significantly. Historically upload has always been low, it deters users from running commercial services on residential connections or excessive file sharing. VM are unlikely to want to offer what is historically perceived as a business class symmetrical service to it’s residential customers. It would be nice if we could improve the ratio though, 11054/52 is just a horribly disproportionate config, 10:1 should be the minimum ratio. I would happily pay a premium for a faster uplink option.
 
JohnG7 said:
Same 18-20 for me.
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Avalon said:
The Hub 3 doesn’t do DOCSIS 3.1, you need a 4 for that, VM are only rolling 3.1 out for downstream channel bonding, after they have that in place I imagine they will look at moving upstream over and then can potentially increase both quite significantly. Historically upload has always been low, it deters users from running commercial services on residential connections or excessive file sharing. VM are unlikely to want to offer what is historically perceived as a business class symmetrical service to it’s residential customers. It would be nice if we could improve the ratio though, 11054/52 is just a horribly disproportionate config, 10:1 should be the minimum ratio. I would happily pay a premium for a faster uplink option.
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Thanks both.
 
Guys, I recently got upgraded to the new hub but finding the wifi to be absolutely naff, keeps dropping off at random times and doesn't have the same signal strength as the old hub. Looking to put it into modem mode and get a decent router that can handle multiple devices. On average 2 phones a laptop, a kindle and the PC though that's staying wired. Any suggestions? Not sure on budget, just want something decent that wont break the bank.
 
Are you sure it’s a hardware issue and not for example a fault or connection issue? For example VM have a UDP packet issue that can be very annoying and no matter how much you spend on a different router, you can’t fix that other than running the traffic via TCP (VPN for example), though it’s claimed to be less noticeable in router mode. If it is a Wi-Fi issue and you’re otherwise OK with the router, add a hard wired AP installed in a sensible location, this generally makes the world of difference. Unfortunately replacing one AIO device with another that broadcasts with the same power (eg the legal limit) and is used in millions of homes worldwide kind of means that at least someone has given some thought to not making the WiFi side awful intentionally by design, so the difference is generally minimal. Also people rarely have AIO's installed in the most sensible of locations, with an AP you choose where you run the cable to. You could try mesh, but decent mesh uses a wired backhaul, OK mesh uses dedicated wifi links with dedicated antennae etc. and cheap/crappy mesh will use power line or shared wifi, either way it'll likely suck.
 
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Two of these style of cabinets have gone up near me, are they the new fibre based ones?

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You can still get local congestion, but you can't get a load of RF noise on your segment caused by faulty modems or poor quality cabling. Also your signal levels should be spot on all the time as they are generated by the box on the outside of your house and only have to travel about 5 metres.
 
Cheers. I'm on 60 Mbps FTTC, and to be honest it's perfectly fine for streaming and general usage, but I have to move around some large ISO files for work now and then (20GB +) and new game downloads have to be left overnight so I'm keen on moving to VM once they're available in my area. I think I'll go for it and then see what it's like in my area when it's available and bin them off after 14 days if it's anywhere near as bad as the last time I tried.

How long are they taking to upgrade the existing hybrid infrastructure? I ask as we're hopefully moving soon to an area which is on the old one.
 
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