The most I've gone down in the queue in a week is 7, most weeks it 1 or 2 from cancellations I'm guessing now I'm 50th and I don't think I'll be getting it before April
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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***
- Thread starter Feek
- Start date
As someone 86th in queue for 3080 MSI Trio X - I certainly hope this is an option (assuming the extra cost is somewhat reasonable). The latest update has certainly sunken any hope I had
Alright. Based on the news. I’m out. The absolute ***** show this has been.
Ventus 3080 - 15:14:00 in 4th place.
checking out. I’m done with OCUK too after 10 years, the attitude from them (apart from Scott who has been great and human) has been shocking to say the least
I’ll save my money for a new CPU and GPU next summer and buy elsewhere.
Ventus 3080 - 15:14:00 in 4th place.
checking out. I’m done with OCUK too after 10 years, the attitude from them (apart from Scott who has been great and human) has been shocking to say the least
I’ll save my money for a new CPU and GPU next summer and buy elsewhere.
I got those cards weeks ago, I collected a few weeks of my SI allocation and then all of those cards were sent to a third party last month, they are building the systems for us right now (we don't have the capacity currently) and we expect to get them back next week...we then give them a quick check and put them in stock.
I've explained the whole 'SI allocation' thing a number of times in the last few days. Whilst SI demands might be one of the reasons for a shortage on Ventus, since Ventus originally launched a few years back as an 'SI only' model and pretty much all of MSI's major global SI customers (we are not one of them) focus on Ventus cards. The fifty units, allocated to me over the first five weeks are not the root cause of the problems. The phrase, a drop in the ocean springs to mind.
Associate
- Joined
- 28 May 2016
- Posts
- 48
As before this isn't aimed at you, but as a company why are you not pushing Asus for answers? You've sat on over a million pounds of pre-orders for that one model and no one even bothered to ask why the amount of stock in 3 months for it is in the single digits?
If a supplier is causing a delay for my customers, I don't get to shrug my shoulders and say "too bad I have no idea". I have to escalate, I have to speak to them and find out what's going on.
If I did the following I would lose my job:
"Why has an engineer not been around to restore my service which has been down for 12 hours"
"DUNNO LOL"
What I actually do:
"I've just checked for the latest update which was 2 hours ago, let me call the supplier and then I'll immediately call you back".
[10 minutes later]
"I've just spoken to the supplier who've confirmed the delay is because the replacement component isn't in stock in the region, so they've had to ship this down from a depot in Glasgow. This is due to arrive with the engineer at 20:00 so we hope to have the engineer on site for 21:00 subject to traffic."
After 3 months of essentially nothing, I would be raising hell with Asus. If you guys can't get stock, it's your job to get answers for your customers.
Alarm bells should have been ringing when other models came through the door and the Strix has had nothing. It doesn't seem to have even been considered.
you're in 4th place and you're going to cancel? We aren't expecting many but we have been promised 10-20 pre-xmas.
As someone who is 325 in the queue for a gaming x, I'd much prefer them to go on sale with a heads up given here. xD
I also ordered on day 1 - I can't believe how many trio's were sold in the a couple of hours it took for me to get through the checkout.
To say that we aren't pushing is unfair, I can assure you that we do...pretty much daily. Unfortunately, getting answers from some companies is really tough and we can't exactly put them over a barrel and blackmail them for answers. Asus are well aware that pretty much all of their customers need them more than they need any one customer.
Until they drop from their lofty perch at the top of the market share tables it's tough. Probably one of the reasons that supply is so poor.
As I've said before, Asus are one of the only truly global Nvidia brands and they are number 1 or close to number 1 in pretty much every region. It wouldn't surprise me if their back order book was many times larger than any other Nvidia partner.
Thanks for clarifying, being number 2 in the queue for over a month sucks. Would you consider allowing people in my position first dibs on the suprim cards when they arrive?
if you can find a card elsewhere, sure, if not, you might be jumping ship at the wrong time. just because I don't have any news now, doesn't mean that I might not hear something in the morning. Zotac are one of those brands who are quiet for a while and then suddenly a pallet load of stock ships out.
Gibbo said 3070 Ventus. Not 3080. Was that wrong?
I’m also in Ireland and the OCUK support don’t know if they can ship in the event of no deal brexit after jan 1st. so it’s not been a fun week.
I will post in the right area, thanks for your time.
Associate
- Joined
- 8 Dec 2020
- Posts
- 12
I can't really answer that, it's not 'my' stock since I'm the SI manager, I don't have the authority to decide what to do with it. We'll probably have a 'meeting of the minds' during the next day or two to work out what we think is best but I'm sure that, whatever we decide, there will be some people who don't agree and get upset, there always is. (there's already two differing opinions on this one page)
Associate
- Joined
- 8 Dec 2020
- Posts
- 12
When they put the zotac on general sale it actually made me quite angry that they did not offer an alternative to people who have already paid for their cards. You should serve the customers your have before accepting new ones.
3 opinions
Offer to MSI buyers
Offer to low position people of other top cards like strix
Put on general sale with a heads up on the forum
Associate
- Joined
- 28 May 2016
- Posts
- 48
Sure, some suppliers suck, I absolutely agree. But I don't get to hide behind that, it is my job to escalate with those suppliers to get those answers when they're not forthcoming. I don't know how much you buy off Asus per year, but there are going to be a lot of 0s in that number.
Are you telling me that Asus are going to tell a customer who purchases at least tens of millions of pounds of goods per year to **** off? What is your account manager doing?
If as a major partner and purchaser of your supplier you can't get any sort of answer out of them in 3 months, then as a company you're doing something completely wrong. And believe me, I've dealt with enough bad suppliers of my own. I had to spend a week non stop chasing a supplier a month or so ago to fix an issue.
I'm not sure if you guys are customers of my workplace, I'll check when I'm next in. But I do know if I gave you guys the level of service you've given me, I would not have a job.
to clear up any confusion. Gibbo has told you what's confirmed by the distributors this week. There are no Ventus on that delivery. However, today we had another update of stock from MSI which we've been told will arrive before Xmas (they haven't landed in the country yet). There are a small number on that..ten units retail stock and another few units which Gibbo can take from my SI allocation.
& don't get me started on Brexit. I'm confident that shipments won't stop, it just might be a bit more complex and slow.