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*** NVIDIA GEFORCE RTX 3080 SERIES STOCK SITUATION - NO COMPETITOR DISCUSSION ***

Tom Morgan said:
If I'm 120th roughly in the queue for a ventus 2x 3070, and apparently 3070 production is meant to ramp up from msi, can i expect the card before the end of the year?
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i wouldnt hold my breath im 168 for the asus 3070 daul non oc and asus said that production should ramp up last month and this month but yet it hasent
 
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Wow... one hour on the phone waiting then it just drops the line, then second time it answers after about 45 minutes. I am at a low queue number for an MSI Ventus 3080 but none are being delivered, so I ask can I migrate across to a Suprim, as you cant have any orders for this incoming stock of 50. I am then told orders cant be migrated across as the cards aren't in stock. They know these are coming in but cant take orders as they are not in stock, it didn't seem to stop them almost 3 months ago.
I am then told it doesn't matter what your queue position is they will either be put up on the forum or worst case, put on the website for any new customers, he couldn't be more specific than that. As has been mentioned, OC's competition are offering the Suprim cards to people who have been waiting longest first, which makes sense.
I am starting to feel taken for granted and very unloved as a customer.
 
Bill Morton said:
Wow... one hour on the phone waiting then it just drops the line, then second time it answers after about 45 minutes. I am at a low queue number for an MSI Ventus 3080 but none are being delivered, so I ask can I migrate across to a Suprim, as you cant have any orders for this incoming stock of 50. I am then told orders cant be migrated across as the cards aren't in stock. They know these are coming in but cant take orders as they are not in stock, it didn't seem to stop them almost 3 months ago.
I am then told it doesn't matter what your queue position is they will either be put up on the forum or worst case, put on the website for any new customers, he couldn't be more specific than that. As has been mentioned, OC's competition are offering the Suprim cards to people who have been waiting longest first, which makes sense.
I am starting to feel taken for granted and very unloved as a customer.
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I ordered a 3080 ventus roughly 11 weeks ago .currently I am 17 in the queue but there is no indication that I will get it before Christmas. I would willingly migrate to a suprim and pay more if needed just so I would at least get a card this year.
 
Yolo_gamer said:
I also have ordered a 3080 ventus and currently I am 17 in the queue but there is no indication that I will get it before Christmas. I would willingly migrate to a suprim and pay more if needed if it meant I would get a card this year.
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Im 14th and in the same boat... would happily pay the extra for the Suprim if i got a chance, but will have to wait and see how it goes. Otherwise, it looks doubtful ill see one before Christmas :(
 
@Gibbo
Will the people who bought the 3080's get the Watchdogs Legion & GeForce NOW bundle before or after the card has been shipped out to us?
I'm currently 20th in the queue for my Asus GeForce RTX 3080 ROG Strix Gaming.
 
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Neale1993 said:
Im 14th and in the same boat... would happily pay the extra for the Suprim if i got a chance, but will have to wait and see how it goes. Otherwise, it looks doubtful ill see one before Christmas :(
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Just make sure it would fit in case as it is massive, you may need new case as well.
 
Bill Morton said:
So, no MSI 3080 Ventus cards coming in but order now and they are available for builds.
https://www.overclockers.co.uk/ocuk-gaming-fsg-pro-1440p-4k-pre-built-gaming-pc-fs-1d5-ep.html

Shipping 16th with a 3080...

That's adding insult to injury.
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WTF!?!?!

EDIT: See the below explanation
ScottiB said:
I got those cards weeks ago, I collected a few weeks of my SI allocation and then all of those cards were sent to a third party last month, they are building the systems for us right now (we don't have the capacity currently) and we expect to get them back next week...we then give them a quick check and put them in stock.

I've explained the whole 'SI allocation' thing a number of times in the last few days. Whilst SI demands might be one of the reasons for a shortage on Ventus, since Ventus originally launched a few years back as an 'SI only' model and pretty much all of MSI's major global SI customers (we are not one of them) focus on Ventus cards. The fifty units, allocated to me over the first five weeks are not the root cause of the problems. The phrase, a drop in the ocean springs to mind.
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Bill Morton said:
Wow... one hour on the phone waiting then it just drops the line, then second time it answers after about 45 minutes. I am at a low queue number for an MSI Ventus 3080 but none are being delivered, so I ask can I migrate across to a Suprim, as you cant have any orders for this incoming stock of 50. I am then told orders cant be migrated across as the cards aren't in stock. They know these are coming in but cant take orders as they are not in stock, it didn't seem to stop them almost 3 months ago.
I am then told it doesn't matter what your queue position is they will either be put up on the forum or worst case, put on the website for any new customers, he couldn't be more specific than that. As has been mentioned, OC's competition are offering the Suprim cards to people who have been waiting longest first, which makes sense.
I am starting to feel taken for granted and very unloved as a customer.
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If you read back a few pages you will find Gibbo's thoughts on this. Their preference is to offer them to Gaming X buyers as it's a similar level of card, but even then they can only do that if customer services have the time, and it appears that hasn't been properly discussed yet. You'll see the other options in his post.

Given the circumstances I think it's fair enough. I say this as a day 1 buyer of the gaming x, that has no chance of getting one of the suprims due to my queue position being 325. The best I can hope for from this is that my queue gets a bit smaller.
 
Bill Morton said:
Wow... one hour on the phone waiting then it just drops the line, then second time it answers after about 45 minutes. I am at a low queue number for an MSI Ventus 3080 but none are being delivered, so I ask can I migrate across to a Suprim, as you cant have any orders for this incoming stock of 50. I am then told orders cant be migrated across as the cards aren't in stock. They know these are coming in but cant take orders as they are not in stock, it didn't seem to stop them almost 3 months ago.
I am then told it doesn't matter what your queue position is they will either be put up on the forum or worst case, put on the website for any new customers, he couldn't be more specific than that. As has been mentioned, OC's competition are offering the Suprim cards to people who have been waiting longest first, which makes sense.
I am starting to feel taken for granted and very unloved as a customer.
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There was some talk in this forum yesterday of what's being done with the Suprim cards, apparently they're going to have a meeting on what to do with them, I can't remember all that was said but 1 of the options was to offer people with similarly priced MSI cards with a low que number the option to swap. There were 3 options they were discussing though, you'll have to find it for more info.

Edit, sorry for repeat answer I hadn't seen the above reply.
 
Bill Morton said:
Wow... one hour on the phone waiting then it just drops the line, then second time it answers after about 45 minutes. I am at a low queue number for an MSI Ventus 3080 but none are being delivered, so I ask can I migrate across to a Suprim, as you cant have any orders for this incoming stock of 50. I am then told orders cant be migrated across as the cards aren't in stock. They know these are coming in but cant take orders as they are not in stock, it didn't seem to stop them almost 3 months ago.
I am then told it doesn't matter what your queue position is they will either be put up on the forum or worst case, put on the website for any new customers, he couldn't be more specific than that. As has been mentioned, OC's competition are offering the Suprim cards to people who have been waiting longest first, which makes sense.
I am starting to feel taken for granted and very unloved as a customer.
Click to expand...

This was covered by Gibbo Yesterday:

Gibbo said:
Hi there

To let you guys know cards which are not currently listed like the Suprim Cards and there are some others, we are currently building up the stock piles.

Once those stock piles are built up I shall then speak with CS and we shall make one of the following decisions:
- Contact customers waiting for an MSI 3080 Gaming X if they wish to upgrade - ONLY possible if CS have the time to do so, right now zero chance, but in a 7-10 days we hope the craziness may drop off.
- Put Suprim online but at like £3000 and then offer a voucher code to bring it to a fair price, which will be posted on forums, however I cannot make voucher codes, so would be an IT requiest, if they are too busy then its not possible.
- Put Suprim cards live once stock is built upto 100+ and drop a heads up on the forum and hope you guys manage to get one.

We are quite limited in what we can actually do, due to software/backend limitations or relying on other departments to implement changes.

The last option is possible but we shall aim for option 1 first, then fall back to option 2 if 1 is not possible.

However as of right now we won't be listing any 3080's of any brand until closer to Christmas, we need to try and build stock up and then see if we can implement option 1 or 2 above.
Those asking about 3070's yes stock levels are building up, again closer to Christmas we will put them live and only mention doing so on forums.
3060Ti we have a lot of stock built up and all being well we will put live sometime next week, again with a forums heads up only.

On AMD front, we will again put some stock live before Christmas, but numbers are tiny, those interested in 6900XT we have only around 160 cards which we may put some live end of next week, again with only a forums heads up.

We are trying to do the best with the tools we have to hand, but at the end of the day the supply is woeful.

I cringe when a distributor says we have 10pc for you, I am like I need 10,000 to meet demand for just a day. Supply needs a massive miracle, to get on top of things.
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MJR90 said:
https://www.overclockers.co.uk/ocuk-gaming-fsg-plus-1080p-1440p-pre-built-gaming-pc-fs-1d4-ep.html

Ready to ship with a 3070...

https://www.overclockers.co.uk/ocuk-gaming-fsg-pro-1440p-4k-pre-built-gaming-pc-fs-1d5-ep.html

Shipping 16th with a 3080...
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This one was covered by ScottiB a few days ago

ScottiB said:
I got those cards weeks ago, I collected a few weeks of my SI allocation and then all of those cards were sent to a third party last month, they are building the systems for us right now (we don't have the capacity currently) and we expect to get them back next week...we then give them a quick check and put them in stock.

I've explained the whole 'SI allocation' thing a number of times in the last few days. Whilst SI demands might be one of the reasons for a shortage on Ventus, since Ventus originally launched a few years back as an 'SI only' model and pretty much all of MSI's major global SI customers (we are not one of them) focus on Ventus cards. The fifty units, allocated to me over the first five weeks are not the root cause of the problems. The phrase, a drop in the ocean springs to mind.
Click to expand...
 
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