I would believe its completely randomHow long do you think containers/shipments will be held at customs? Is it random or is it usually a set time e.g. 2 weeks? Any response would be great
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I would believe its completely randomHow long do you think containers/shipments will be held at customs? Is it random or is it usually a set time e.g. 2 weeks? Any response would be great
/cries in 188th place
It's a joke - 10 units in 3 months - 4.5 years queue for me. I will have a card in 2025 - summer. Please let me know how to stay optimistic...
I really hope this DPD issues is sorted soon, just want to know where I am in queue![]()
This thread is an object lesson in the value of a good community manager, who at £30-40k a year, probably seems like a bargain at this point I would imagine.
It's unknown because we haven't had a Brexit before. I'm pretty sure OC won't know.How long do you think containers/shipments will be held at customs? Is it random or is it usually a set time e.g. 2 weeks? Any response would be great
nice one.im 61 in cue.got nothing yet ☹CARD: ASUS TUF 3080 NON-OC
POSITION: 50
JUST RECEIVED MY SHIPPING EMAIL!
70 was an assumption. 20 were supposed to be shipped to OcUK but their arrival was not confirmed in Gibbo's post. It could be that the 50 included the unconfirmed 20 or they have just disappeared.im 61 in cue for asus 3080 tuf none oc.not shipping yet.it suppose to be 70 card.☹
disappeared where?70 was an assumption. 20 were supposed to be shipped to OcUK but their arrival was not confirmed in Gibbo's post. It could be that the 50 included the unconfirmed 20 or they have just disappeared.
Search for Gibbo's answers in this thread. I'm pretty sure he's clarified all your queries.It was the email informing me I was on hold that prompted me to finally take interest in this thread. Like others, I wanted to clarify some of the ambiguous language used in the mail and instead of answers found only more questions here, about price increases, import fees, potential discontinuations of products, etc. The whole thing is a fiasco.
Who knows. I know what you know.disappeared where?
All we have been told atm is that we are moving in the queue and that we will be allocated a card if our number is met but other than that nothing, seems they are trying to fix the whole vat issue so we dont pay it twice, customs price is something they cant really calculate for us.It was the email informing me I was on hold that prompted me to finally take interest in this thread. Like others, I wanted to clarify some of the ambiguous language used in the mail and instead of answers found only more questions here, about price increases, import fees, potential discontinuations of products, etc. The whole thing is a fiasco.
i know its not clear at all ☹Who knows. I know what you know.
But, you are in a good position for the next delivery. Asus appear to have regular drops - if they continue.
Your Order has been packed and is in the process of being shipped.
IMPORTANT: Please note that any orders shipped after 7pm on a weekday by our night team will not be collected by DPD until the following day.
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Goods Shipped:
£624.99 x 1 - Gigabyte GeForce RTX 3080 Gaming OC 10GB GDDR6X PCI-Express Graphics Card
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Goods Shipped By: DPD Next Day (Mon-Fri).
My ordeal is finally over. :O
I was position 1 on Friday (after being poisition 7 for two weeks).What position where you last queue update? Hopefully it is a sizeable amount which will bring me closer to having mine dispatched.
A bit of a follow up on this situation since I've had a long discussion with the MD about it. LOOOOONG story short DPD don't have the systems in place to carry forward the VAT that you've paid, this is what caused the issue. We still don't have a solution which will work for all affected customers. Those customers whose order shipped but then got returned are stuck in a whirlpool of VAT regulations since the goods have already been invoiced, we aren't legally able to refund the VAT without cancelling the order completely and it's looking like no courier will handle the goods VAT paid. We are still trying to find a workable solution, please be patient.I think the reason you're on hold is so that OC and DPD can sort out that 21% VAT at import issue. I'm hoping there will be some clear information provided once the issue is resolved and all non-UK customers are taken off hold again. You do what you think you need to, because at this point there are several compelling reasons to pursue a refund, but if I was you I would at least hold off until then.
Add another packet of haribos in, should cover it.A bit of a follow up on this situation since I've had a long discussion with the MD about it. LOOOOONG story short DPD don't have the systems in place to carry forward the VAT that you've paid, this is what caused the issue. We still don't have a solution which will work for all affected customers. Those customers whose order shipped but then got returned are stuck in a whirlpool of VAT regulations since the goods have already been invoiced, we aren't legally able to refund the VAT without cancelling the order completely and it's looking like no courier will handle the goods VAT paid. We are still trying to find a workable solution, please be patient.
I am one of these people who's order was shipped ,(on the 7th jan) can you please keep us updated i need that card a long time agoA bit of a follow up on this situation since I've had a long discussion with the MD about it. LOOOOONG story short DPD don't have the systems in place to carry forward the VAT that you've paid, this is what caused the issue. We still don't have a solution which will work for all affected customers. Those customers whose order shipped but then got returned are stuck in a whirlpool of VAT regulations since the goods have already been invoiced, we aren't legally able to refund the VAT without cancelling the order completely and it's looking like no courier will handle the goods VAT paid. We are still trying to find a workable solution, please be patient.
I know rightOh what! Well that’s some bs.
Add another packet of haribos in, should cover it.