Screen losing signal with Chrome and videos

[DevPete]

I have a weird problem. A screen loses its signal briefly when watching some videos on websites in Chrome, eg. youtube. It happens if I maximize/restore the window or move the window to my other screen. It only happens on one screen (both screens connected to the same graphics card) and using Edge is fine. Is this a known problem and is there a solution?

Details: Windows 10, Chrome, Nvidia Geforce GTX 1660 Super, GPU temperature approx. 32C.

It was all working fine until very recently.

 

[henson0115]

Try disabling hardware acceleration in chrome, does it go away?

 

[DevPete]

Try disabling hardware acceleration in chrome, does it go away?

Yes, that has fixed it, but it's a shame that I can't have hardware acceleration.

I had tried it previously but Chrome seemed to go really slow initially so I changed it back before trying a video. It didn't seem to be slow this time though.

 

[DoneADougalOnSofa]

I get this with YouTube on Opera, but Chrome works fine...

 

[SilverCider]

I had this issue with one of our pc's that runs a 2200G iGPU and have never figured managed to fix it other than by disabling hardware acceleration as suggested above. The problem seems to stem from the encoding used on the video as it isn't always a problem. It's quite a common issue according to what I've read on the web. I can't understand why your 1660 Super couldn't handle it though, I don't get the issue on my GTX970. Are you on up to date nvidia drivers, and not some generic windows display driver?

 

[henson0115]

Yes, that has fixed it, but it's a shame that I can't have hardware acceleration.

I had tried it previously but Chrome seemed to go really slow initially so I changed it back before trying a video. It didn't seem to be slow this time though.

try to repair chrome or update it, also as suggested make sure your gpu driver is up to date, maybe try a ddu. once done, re enable hardware acceleration and retest.