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See, basic econoimics of 2021.

My concern is that I made an order on OCUK and forgot to add a component, so contacted them today to ask that I add it and they literally do not pick up their phones (phone message claimed current wait time is over 1hour but they valued their customers :o).


I'm now regretting purchasing from here. How can I get them to pickup and add the component to my order?

Depending how you paid it is unlikely they will be able to charge your payment method again, so you are probably better off making a separate order.
 
I'm not directing any annoyance towards chinese workers in factories (I think people are missing the point), more the fact that the new year has been banded about as an excuse on the internet incessantly towards lack of cards. A public holiday should not have such a devastating impact on flows or at least seen to have such an impact.
Think about it this way.

The average Chinese factory worker works flat out for a few years, living in dormitories attached to the factory, hundreds, even thousands of miles from their family. They'll go home once or twice a year for a week or two at a time. Once they've saved enough money to start their own business they don't return.

Therefore, every year, the factories have to replace and train a third (if they are lucky) of their workforce following CNY, so there's 4-6 weeks of disruption. Now, consider that it's not just the factory putting the cards together who have this issue. The factory making the PCB has the same issue, the factory making the cooler has the same issue, the factory making the capacitors has the same issue, the factory making the VRAM has the same issue...I really could go on but I hope now that you understand that every year CNY has a compounded impact on supply that can last a couple of months.

Usually, the manufacturers stock up the distribution hubs and we'll overstock our warehouse just before CNY so that, at worst, the consumer only sees a week or two of limited supply, but this year that wasn't possible.
 
I'm not directing any annoyance towards chinese workers in factories (I think people are missing the point), more the fact that the new year has been banded about as an excuse on the internet incessantly towards lack of cards. A public holiday should not have such a devastating impact on flows or at least seen to have such an impact.

So now you get to decide how people should celebrate their holidays and what impact they should have?

The impacts of CNNY are well documented and happen year after year. They disrupt every industry that relies on shipping/manufacturing from the mainland and other parts of Asia, not just graphics cards. Every year, the whole country basically shuts down for at least two weeks so people can travel and see their families. How do you expect that not to have an impact on "flows"? If factories are not running, production is halted...If production is halted, there are no cards to ship. How hard is this to understand?

It's not an excuse at all. Manufacturing plants all across China are closed right now. I'm not sure how you to expect that not to have any impact.

The ignorance on display here is astounding.
 
So now you get to decide how people should celebrate their holidays and what impact they should have?

The impacts of CNNY are well documented and happen year after year. They disrupt every industry that relies on shipping/manufacturing from the mainland and other parts of Asia, not just graphics cards. Every year, the whole country basically shuts down for at least two weeks so people can travel and see their families. How do you expect that not to have an impact on "flows"? If factories are not running, production is halted...If production is halted, there are no cards to ship. How hard is this to understand?

It's not an excuse at all. Manufacturing plants all across China are closed right now. I'm not sure how you to expect that not to have any impact.

The ignorance on display here is astounding.
I don't think the current shortage can be blamed on Chinese NY since the effects of that wouldnt filter through until a couple of weeks after the event, looking at Gibbo's stock update post they have only had 22 back ordered cards in so far this month while there is still 3000 odd outstanding so either they aren't being made in sufficient quantities or they are being sold off in bulk to miners earlier in the supply chain.
 
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I don't think the current shortage can be blamed on Chinese NY since the effects of that wouldnt filter through until a couple of weeks after the event

Factories wind down usually two weeks in advance of NY so are already seeing the effects now. That, plus distributors and suppliers being on holiday means we shouldn't expect any big updates over the next few weeks, apart from things already in transit possibly arriving. Though judging by the recent updates I don't think there are many cards in that category.

As for the conspiracy theories about people selling everything to miners, I'm not touching that one with a barge pole.
 
Today marks 153 days, or approx 5 months, since "launch" however people are still being told that it could be April and another 60 days or so.

This doesn't even feel legal.

How can you release a product and before the first 50 (avg) people get that product you; increase price by +50%; release hydro option$; release the 2nd upgraded generation two quarters later; finally John the-used Tool Jr. wakes to read the words "Nvidia is planning on re-releasing stock of GTX 1050 Ti and RTX 2060 GPUs to its board partners in an attempt to deal with the stock shortages and sky-high prices of its newer 30-series cards."

How has this not become a legal issue yet?

I know jack about the legal parameters this falls within, but I'd think some firms would be getting bigger and bigger chubbies the longer this goes on until someone eventually pops.

#30XXEdging
 
Today marks 153 days, or approx 5 months, since "launch" however people are still being told that it could be April and another 60 days or so.

This doesn't even feel legal.

How can you release a product and before the first 50 (avg) people get that product you; increase price by +50%; release hydro option$; release the 2nd upgraded generation two quarters later; finally John the-used Tool Jr. wakes to read the words "Nvidia is planning on re-releasing stock of GTX 1050 Ti and RTX 2060 GPUs to its board partners in an attempt to deal with the stock shortages and sky-high prices of its newer 30-series cards."

How has this not become a legal issue yet?

I know jack about the legal parameters this falls within, but I'd think some firms would be getting bigger and bigger chubbies the longer this goes on until someone eventually pops.

#30XXEdging

Class action lawsuit comes to mind. The problem is the fact that this situation is easily "explained" with loopholes and covid and ****.
It is pretty much the same thing regarding forcing OcUk to fulfil your order. You can complain for days and the only thing they tell you is "If you are not happy we will refund you". My point is there is no real consequences for shops that do pre-orders/orders and cannot fulfil them and there is even less consequences for Nvidia.

This situation is ridiculous. There is no excuse, none whatsoever for people waiting for their stuff bought on launch day.

Best Regards,
 
@Gibbo
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imagine if the planet didnt have to rely on electrical components from just 1 country, imagine if shizz was manufactured in multiple countries, damn there wouldnt be a shortage of anything, more competition equals better pricing, but i doubt the rest would be happy on a $2 per hour wage in a sweatshop... let them enjoy the new year holiday
 
the Irish customs has nothing to do with _my_ order, I ordered my card from a EU member country in September. The contract was made in September. The fact the item is delivered later (when this country left the EU) doesn't change my "buying" contract.

It actually does. The issue is about VAT and import duties payable when the product is brought into whatever country is the final destination. When the UK was part of the EU and the single market, VAT was already paid at the point of purchase and the EU recognised that as being paid inside the single market. No import duty was charged inside the single market for these.

Now, with the UK outside the EU and the single market, when it comes to graphics cards, the EU treats the UK as it would any other country around the world. A GPU being imported is coming from outside the single market. The EU no longer recognise HMRC’s authority on goods being imported and require VAT/duty to be paid on entering the EU.

It’s made a little more complex because OCUK are also registered for tax in Ireland, but it is purely a systems issue and requires them to put VAT on the card in Ireland instead of the UK.

(This is a super basic version of what has happened. However, it DOES effect your buying contract.)
 
Ocuk can explain why it takes 2 days to ship an order I made? I bought items from 3 other online shops and all other 3 shipped the items the next day?
Because we are busy? I've explained the situation so many times already in this thread and apologised for delays, I'm not doing it again. If you think two days is unacceptable in the current climate then I'm truly lost for words.
 
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