Soldato
Still at it dave mate sad really you must spend all your time looking for problems you can find about amd
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0.5 - 6% of Ryzen 5000 Processors Faulty
- Thread starter philo-sofa
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Soldato
I really hope you get paid well for the nonsense you endlessly peddle
Yes, the distance selling part is 14 days:
https://www.mindfactory.de/info_center.php/icID/48
In their terms on the other hand, they mention 2 years warranty for consumers:
https://www.mindfactory.de/info_center.php/icID/59
Not hard to find, and even Google Translate copes surprisingly well with the legalise in their terms. (Actually, I think Google Translate coped better with the legal German than it does with far simpler stuff which I find strange.)
Associate
I did wonder about that but then it didn't explain the constant BSODs and reboots at default settings and the disparity between core counts in the bios. Ryzen Master was just another thing and I knew AMD were releasing an update to sort out the telemetry in that but I wasn't happy with the instability of the system. Even with a CCD disabled it should work at stock settings and it simply didn't.
I had a choice of waiting to see if a mobo update would sort the problem and putting up with being dumped out of raids etc, sometimes up to every 20 mins, or returning and trying a new chip.
Personally I think that if AMD are putting chips out that behave like this then the BIOS code they supply to mobo manufacturers should make sure it's up to scratch to prevent problems at stock settings.
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I wouldn't be happy if that had been my experience either TBH, very understandable.
Soldato
Soldato
He did say Germany's biggest tech supplier has seen no excessive rate in RMAs.
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Op and thread title updated with mindfactory.de estimates (thanks @Zeeflyboy).
Please stop attacking one-another (and more importantly me) if you don't like the number. No one has the final RMA/failure datasets yet so we're all trying to interpolate and predict reality; everyone I've read here's doing it in good faith.
Please stop attacking one-another (and more importantly me) if you don't like the number. No one has the final RMA/failure datasets yet so we're all trying to interpolate and predict reality; everyone I've read here's doing it in good faith.
Caporegime
This has been debunked. PowerGPU deleted the tweet, PC World gathered data from other vendors.
Ryzen 5000 series fails at 2.9 percent.
Ryzen 3000 series fails at 3 percent.
ThreadRipper 3000 series fails at 2.5 percent.
Intel 9th-gen fails at 0.9 percent.
Intel 10th-gen fails at 1.2 percent.
3% which is higher than Intel but their 14nm is far more mature.
These CPU's are also NOT DEAD, as PowerGPU reported, they are rejected for failing their torture test requirements, that being stress tested with high frequency RAM with all RAM slots occupied. "They didn't pass muster for frequency or letency"
Other tech journalists had spoken with their countries retailers, Hardware Unboxed reported under 2% failure rates for Ryzen 5000 in Australia, Mindfactory reported under 1% for Ryzen 5000 in the EU.
https://www.pcworld.com/article/3608349/ryzen-5000-failure-rates-we-reality-check-the-claims.html
Ryzen 5000 series fails at 2.9 percent.
Ryzen 3000 series fails at 3 percent.
ThreadRipper 3000 series fails at 2.5 percent.
Intel 9th-gen fails at 0.9 percent.
Intel 10th-gen fails at 1.2 percent.
3% which is higher than Intel but their 14nm is far more mature.
These CPU's are also NOT DEAD, as PowerGPU reported, they are rejected for failing their torture test requirements, that being stress tested with high frequency RAM with all RAM slots occupied. "They didn't pass muster for frequency or letency"
Other tech journalists had spoken with their countries retailers, Hardware Unboxed reported under 2% failure rates for Ryzen 5000 in Australia, Mindfactory reported under 1% for Ryzen 5000 in the EU.
https://www.pcworld.com/article/3608349/ryzen-5000-failure-rates-we-reality-check-the-claims.html
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With respect this isn't quite debunking, 2.9% is smack in the middle of the 0.5-6% range.
Thanks for the additional info though, have added to the OP.
Caporegime
The 2.9% is not a failure rate, its the rate the CPU's failed "to meet this particular system builders standards" a bit like 8Pack might bin CPU's for his systems, if they don't meet his standard they don't go in, that's what that is. PowerGPU said their CPU's were DOA.
And to show how maturity affects it - look at the PlayStation 5 and Xbox series X - there are over 10 million in the wild now, they all have Ryzen 3000 cpu and I haven't seen anyone complain about them dying
Caporegime
You know what... they probably just had a bad batch, it happens...
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The exact phrase seems to be 'internal quality screening' which is a bit more ambiguous, but fair point it's not necessarily borked.The 2.9% is not a failure rate, its the rate the CPU's failed "to meet this particular system builders standards" a bit like 8Pack might bin CPU's for his systems, if they don't meet his standard they don't go in, that's what that is. PowerGPU said their CPU's were DOA.
Caporegime
I think scale will have an impact on these rates.
PowerGPU are a system builder, in the short time they have been building Ryzen 5000 PC's how many have they sold? a few hundred? so they order several CPU batches of 50 units, the first two batches they may have had one dead CPU, so "0.5%" they order another two batches and there are 3 dead CPU's "3%" and another two batch has 4 dead in one 50X batch and two in the other "6%"
Ok, so you look at that you're thinking wow, 4 dead CPU's in a batch of 50, that seems high and you're rightfully concerned and you put out a tweet about it, the tweet goes viral, some tech journalist gets wind of it and wants to do a piece on it, so he writes to his nations primary retailer and asks Mindfactory what's your failure rate? The stock manager pulls up some numbers, sold 30,000 Ryzen 5000 CPU's 180 have been returned as faulty, he writes back to the tech jurnalist and says "Our Ryzen 5000 failure rate is 0.6%" Hardware Unboxed do the same, Case King look at their own figures and they all conclude its roughly around 1%.
Meanwhile PowerGPU are getting a lot of pushback because the whole internet has blown up and none of the figures that are coming out of much larger retailers agree with them, they conclude they have jumped the gun a little and delete the tweet.
The thing here is if you're only shifting a few 100 units you don't really have a sample size that's big enough for a conclusion, if you're shifting tens of thousands you probably do and they ain't necessarily going to agree with eachother.
PowerGPU are a system builder, in the short time they have been building Ryzen 5000 PC's how many have they sold? a few hundred? so they order several CPU batches of 50 units, the first two batches they may have had one dead CPU, so "0.5%" they order another two batches and there are 3 dead CPU's "3%" and another two batch has 4 dead in one 50X batch and two in the other "6%"
Ok, so you look at that you're thinking wow, 4 dead CPU's in a batch of 50, that seems high and you're rightfully concerned and you put out a tweet about it, the tweet goes viral, some tech journalist gets wind of it and wants to do a piece on it, so he writes to his nations primary retailer and asks Mindfactory what's your failure rate? The stock manager pulls up some numbers, sold 30,000 Ryzen 5000 CPU's 180 have been returned as faulty, he writes back to the tech jurnalist and says "Our Ryzen 5000 failure rate is 0.6%" Hardware Unboxed do the same, Case King look at their own figures and they all conclude its roughly around 1%.
Meanwhile PowerGPU are getting a lot of pushback because the whole internet has blown up and none of the figures that are coming out of much larger retailers agree with them, they conclude they have jumped the gun a little and delete the tweet.
The thing here is if you're only shifting a few 100 units you don't really have a sample size that's big enough for a conclusion, if you're shifting tens of thousands you probably do and they ain't necessarily going to agree with eachother.
Regardless they have stated they get through a higher quantity of intel CPUs and the failure rate is far lower like 1 cpu doa in a long time of ordering. So more like 0.001% for intel.
Also far more issues posted on these forums about amd cpus than intel. So fanboy defence is gonna have a hard time going against the facts.
Also far more issues posted on these forums about amd cpus than intel. So fanboy defence is gonna have a hard time going against the facts.