Damaged my new car on a swing bridge barrier!

Kenai said:
I haven't 'failed' to address it, I don't see that it needs addressing.

Other than you driving into something because you didn't look where you were going, nothing dangerous actually happened.

If we were to take you out of the situation, it sounds like all that would have happened is the barrier drops, the bridge realises a car was there and the barrier opens again to let the car off.

None of that suggests the bridge has gaping safety issues that need to be addressed.
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You haven't addressed the possibility that the lights and alarm weren't working you also ignored my statement that I did look where I was going.
You are suggesting that a swing bridge randomly operating with no warning lights is acceptable.
 
That sucks, man. Luckily all on the spoiler which is bonded and bolted if anything like the older Ford's. Chalk down to experience, or push for a sign which says what to do if the barrier closes whilst you're on it.
 
dLockers said:
That sucks, man. Luckily all on the spoiler which is bonded and bolted if anything like the older Ford's. Chalk down to experience, or push for a sign which says what to do if the barrier closes whilst you're on it.
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Yeah thanks, I think the issue has been there for a while and the regulars know and don't panic like I did. So a sign would have helped me and no harm would be done.
 
Slam62 said:
You haven't addressed the possibility that the lights and alarm weren't working you also ignored my statement that I did look where I was going.
You are suggesting that a swing bridge randomly operating with no warning lights is acceptable.
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I suggested that I thought it was more likely that you simply missed the warnings, given your description of events. As you've since now said you can't even remember whether your car was moving when the car and barrier came into contact, that only reinforces to me that your recollection of events is a bit hazy and that there's a good chance you just missed it.

If it's genuinely not working, I'm sure they'll fix it soon, as they would for a railway crossing etc.
 
I think you got off very lightly - it’s just the spoiler. From what you posted originally I was expecting it to be far worse than that.
 
geekman said:
I think you got off very lightly - it’s just the spoiler. From what you posted originally I was expecting it to be far worse than that.
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Yeah its just that I can't understand how it happened. Apart from the obvious, I am an idiot, no doubt just a bad moment.

Tbh the replies to this thread have helped me get things in perspective, I shall just suck it up and move on thanks all.
 
i think the only way to prove the scenario would have been to have left your vehicle at the far end and to have seen if the bridge did in fact open. it could be as said the bridge sensors realised you were there and started to reverse the barriers but they may have needed to close to then reopen. before you say anything ..i know its not ideal and personally in the same instance i would have more than likely done the same as you .
just lucky i guess that the damage was limited.

or i may have been inclined to try and get out and force the barrier up in front maybe causing more damage?
 
Head that way with your phone and double check that the lights do come on before the barriers. If not, record, complain, compensation.
 
geekman said:
I think you got off very lightly - it’s just the spoiler. From what you posted originally I was expecting it to be far worse than that.
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Looks like the edge of the C Pillar too unfortunately, so avoiding any body paint and the complexity (aka cost) of having to blend it won't be able to be avoided.
 
lordrobs said:
Looks like the edge of the C Pillar too unfortunately, so avoiding any body paint and the complexity (aka cost) of having to blend it won't be able to be avoided.
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Good spot, thanks, do you have any idea of the cost

Will replacing the spoiler be expensive?

I'm going to try and get a quote on Monday
 
It's tricky to quote as it's so variable. Is it a lease/PCP/PCH? Just get it done by an independent as cheaply as possible. If it's pride and joy forever more, wear it as a battle scar/fun story. Nothing in-between IMO.
 
dLockers said:
It's tricky to quote as it's so variable. Is it a lease/PCP/PCH? Just get it done by an independent as cheaply as possible. If it's pride and joy forever more, wear it as a battle scar/fun story. Nothing in-between IMO.
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No bought out right, I want it put back to the way it was so I'll see what they quote.
 
Yeah, had a think about this and I am sure the massive red lights and siren were not operating as I drove onto the bridge as I was waiting for several seconds about two car lengths back from the open barrier and there is no way I missed them. This has to be negligence.
 
lordrobs said:
Looks like the edge of the C Pillar too unfortunately, so avoiding any body paint and the complexity (aka cost) of having to blend it won't be able to be avoided.
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Ah yes, you're right - I didn't notice that on my phone. Looks like it's not dented though, or are my eyes failing me again? :p
 
So had a reply from someone who appears to have copied and pasted what the bridge is supposed to do from somewhere and they say its my fault for reversing into the barrier etc.

OK can I see the cctv image showing me crossing a red light please. (She doesn't explicitly state i crossed the red lights)

However while the above would have been a stupid thing to do, health and safety has to allow for stupid.

In the stuff she quotes, a line states

'The red lights will stay flashing until the road deck is clear only then will the barriers operate. As an additional safety feature the barriers are able to detect vehicles underneath them and will therefore not drop any furthers once an obstruction is detected. The CCTV appears to show you reversing into the barrier rather than the barrier hitting your car as you suggest. '

So how come I ended up between two sets of closed barriers on the road deck, obviously the road deck was not clear and how come the deepest marks are on the top of the spoiler.

So come on tell me why the barriers came down when I was driving on the road deck and how that should have happened at all. IMHO they were negligent and continue to be.

I invite your wroth to rain down.

Thanks
 
That is quite suspect. Will they give you a copy of the cctv? Either way the fact that you reversed into the first barrier is proof enough that their detection system is not working as intended.
 
Oh, nice, I live locally so am very familiar with that bridge. Cycled over it yesterday.

You can see the lights when you come from the side, as you did, but if you're concentrating on getting the turn correct, you might forget to look.
 
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