BT personalised offer...

Skynet5

Skynet5

Skynet5

Soldato
Joined
14 Apr 2009
Posts
4,929
Location
Cheshire
So we've finally got full fibre to the premises available in our area.

Been on BT and paying £35 a month for the normal fibre.

I can upgrade to 900Mb full fibre for 28£ more a month. My personalised offer lol.

New customers get it for £60.

Is it easy to negotiate if I give them a call? Not interested in any Tele packages..just want the data.
 
lnoton said:
So we've finally got full fibre to the premises available in our area.

Been on BT and paying £35 a month for the normal fibre.

I can upgrade to 900Mb full fibre for 28£ more a month. My personalised offer lol.

New customers get it for £60.

Is it easy to negotiate if I give them a call? Not interested in any Tele packages..just want the data.
Click to expand...

If you are close to the end of your current contract then yes, you can get a good deal from them, similar to new customer offer. However if you are still in contract will be close to impossible, unless someone else here can tell you they have managed to get something good mid contract.

As an example I was on £28 or something for Infinity 2, when my contract was coming to an end I managed to renew same package for £25 (normally get cashback as new customer, worked out same without cashback on new offer they gave me.)
 
Robi_uk said:
If you are close to the end of your current contract then yes, you can get a good deal from them, similar to new customer offer. However if you are still in contract will be close to impossible, unless someone else here can tell you they have managed to get something good mid contract.

As an example I was on £28 or something for Infinity 2, when my contract was coming to an end I managed to renew same package for £25 (normally get cashback as new customer, worked out same without cashback on new offer they gave me.)
Click to expand...
Thanks mate. Not in a rush. Contract runs out in November. Only really need to the faster speed to make game updates quicker!

Ill perhaps wait and see what's what then.
 
Current deal - £35 pcm
Offered deal - £63 pcm (£35 + £28)
What are you getting for £36? What more will you get for an extar £28? Do you really need it, whatever it is?

Incidentally, I pay less than you currently do - for a perfectly adequate service :)
 
lnoton said:
We're one of the mid size towns in Cheshire selected for rollout. 6 months late. But yeah can't complain.
Click to expand...

I'm in the middle of a city and the Openreach website says they have no plans to activate the cabinet. I could understand if I was out in the sticks, but I'm not I'm in a city. My current 1MB/s line is simply not cutting it in these times.
 
Malevolence said:
I'm in the middle of a city and the Openreach website says they have no plans to activate the cabinet. I could understand if I was out in the sticks, but I'm not I'm in a city. My current 1MB/s line is simply not cutting it in these times.
Click to expand...
Wow. That's terrible.
 
I called few weeks ago they said due to a lot of complaints they now offer any deal on there website to anyone, new or existing. so I went from 75mb/s to 150mb/s for an extra £2
 
Last edited:
Insurance companies were told that new customer offers/loyalty penalties were not on recently. Hope they get round to telecoms soon
 
David Flett said:
I called few weeks ago they said due to a lot of complaints they now offer any deal on there website to anyone, new or existing. so I went from 75mb/s to 150mb/s for an extra £2
Click to expand...

I'm tempted with just 150 or 300. Don't need 900. Just something to help those game downloads a bit.

I play less and less these days, and it's compounded by when I do want to play there is always a 60GB download to wait for!
 
d_brennen said:
Insurance companies were told that new customer offers/loyalty penalties were not on recently. Hope they get round to telecoms soon
Click to expand...

Yes, but what's the bet it works out in the consumer's favour? I'm not holding my breath. Currently we have:

"New" customer - £150
Existing customer - £280

So you ring, threaten to cancel, and get it for £150.

After the changes:

"New" customer - £280
Existing customer - £280

There, no more new customer price unfairness... Just not the way you wanted.
 
lnoton said:
I'm tempted with just 150 or 300. Don't need 900. Just something to help those game downloads a bit.

I play less and less these days, and it's compounded by when I do want to play there is always a 60GB download to wait for!
Click to expand...
Just have a look on the website for the 150 price and call up and ask to be changed to it, I just checked and I was £34.99 for 75 and got moved up to 150 for £39.99
 
Rainmaker said:
Yes, but what's the bet it works out in the consumer's favour? I'm not holding my breath. Currently we have:

"New" customer - £150
Existing customer - £280

So you ring, threaten to cancel, and get it for £150.

After the changes:

"New" customer - £280
Existing customer - £280

There, no more new customer price unfairness... Just not the way you wanted.
Click to expand...

Honestly, I don't object to companies charging enough to deliver a quality service. If it's not feasible to run a network with the money left over after acquiring a new customer on a deal and giving them a prepaid gift card or whatever, then the price should be higher.

Incumbent operators keeping their advertised prices artificially low by expecting long-term customers to subsidise them just prevents new entrants to the market, as they can never make a business case work.

I would be surprised if any legislation that is passed to ensure that broadband providers can't run introductory offers and then increase the price after the contract period ends would result in the prices settling at any more than a few £ above where they are now - I think the huge price jumps are there to incentivise people making contact with the ISPs so they can be upsold on a bunch of extras that have a marginal additional cost to provide.
 
Renewed mine today, spoke to them and got the price I was originally joined at - 39.99 was currently paying 40.85 due to the price increase.

I have the 150 down 30 up.
 
David Flett said:
. . . I went from 75mb/s to 150mb/s for an extra £2
Click to expand...
Using SpeedTest.net I get a download speed of over 16 Mbps and upload speed at about 0.6 Mbps.

I can't say that I have any issue over access speed . . . but then I don't play games, just the usual stuff including Netflix, iPlayer, email, banking, research, etc.
 
So I've been offered £48.99 for fibre 300.

Not a offer I could take online as a logged in user.

Think I'll take it. At least when I want to play a game there is a better chance I'll be waiting less for a download.
 
You must log in or register to reply here.
Back
Top Bottom