*New* VW/Audi/Seat/Skoda All-in Cover (warranty/service/breakdown/MOT)

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LiE

LiE

LiE

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My brother gave me the heads up to this last week (he's a master tech at the MK HQ), looks like it's officially available now.

For those with VW/Seat/Audi's aged between 3-6 years, there's a new product on offer which looks pretty decent. They have called it "All-in" which includes:

  • 2 years’ Roadside Assistance
  • 2 years’ Warranty
  • 2 services
  • 2 MOTs
VW: https://www.volkswagen.co.uk/owners-and-drivers/servicing/service-plans/all-in
Audi: https://www.audi.co.uk/owners-area/service-plans/all-in.html
Seat: https://www.seat.co.uk/owners/your-seat/servicing-maintenance/all-in.html
Skoda: https://www.skoda.co.uk/owners/all-in-service-plan

Prices look good, Audi is cheaper interestingly. I'm currently paying £41pm for just the extended warranty, this is £32pm and includes a lot more.

If you don't want to pay monthly, prices are:

VW: £833
Audi: £784
Seat: £791
Skoda: £768

You need to book into your local dealer for an inspection as part of the onboarding.

Limited to 2.0ltr max engine size.
 
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Seems like a good deal. It's only for cars of 2.0l and under, so it rules out the Audi RS models, but still pretty good for those who still want to keep it in the dealer network.

The pessimist in me wonders where they are going to make their money though and if they're going to start recommending a lot more disc and pad changes and non warranty repairs that just aren't necessary to customers who don't really know what they're doing with cars.

A few weeks ago my mum tried to book her car in for just an annual service (when they had the 20% sale (+ £25 for the standard scope that's in the small print obviously)) at BMW and they wanted to charge her £700, which included £400 to change the glow plugs. She wasn't sure so called me and didn't really know what they were and if she should say yes to it. I obviously told her to tell them to ram it up their arses and she went to a independent BMW place instead.
 
Gaygle said:
Seems like a good deal. It's only for cars of 2.0l and under, so it rules out the Audi RS models, but still pretty good for those who still want to keep it in the dealer network.

The pessimist in me wonders where they are going to make their money though and if they're going to start recommending a lot more disc and pad changes and non warranty repairs that just aren't necessary to customers who don't really know what they're doing with cars.

A few weeks ago my mum tried to book her car in for just an annual service (when they had the 20% sale (+ £25 for the standard scope that's in the small print obviously)) at BMW and they wanted to charge her £700, which included £400 to change the glow plugs. She wasn't sure so called me and didn't really know what they were and if she should say yes to it. I obviously told her to tell them to ram it up their arses and she went to a independent BMW place instead.
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The money they'll be making is undoubtedly going to be from the fact that issues with cars tend to follow the "bell curve" pattern, in that you'll get a number of warranty claims when a car is brand spanking new (issues from the factory) and then unlikely to develop faults until they are approaching 8-10 years old (hence why the likes of Kia and Hyundai offer 7 year warranties). The fact of the matter is most people are going to be paying for a service they never use (look at the majority of insurance products!).

What they've actually done is provide a steady income stream from customers that would have perhaps gone elsewhere, or that they wouldn't have seen for a few years (when the car is 4-5 years old) when they fancy a replacement vehicle.
 
Thanks for highlighting this @LiE (are you on commission :D)

I have a seat leon excellence 2017 (184bhp diesel) that I might consider this on. I have arnold clarks maintenance plan until September ish. Wonder if I'll be eligible if its been maintained by Arnold Clark rather than seat :confused: (guess I'll have to check)

Does the roadside assistance cover onward travel?
 
Buffman said:
Does the roadside assistance cover onward travel?
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I think the answer is "possibly", depending on if they deem it a necessary cost to bear:

https://www.seat.co.uk/content/dam/..._guide-finance-all_in-info-all-NA-05-2021.pdf

Page 8:

SEAT All-In Driver's Guide said:
Onward travel
In the event of recovery following a breakdown, where your vehicle cannot be repaired within a reasonable time, SEAT Roadside Assistance may, at our absolute discretion, organise and cover the costs of one of the following:

Car hire* In the event of mechanical or electrical breakdown only, SEAT Roadside Assistance may arrange and pay for a replacement vehicle up to a maximum of two days. This excludes road traffic accidents.

Hotel accommodation Overnight accommodation for the driver and up to seven passengers. (This does not include the cost of meals and drinks).

Alternative travel SEAT Roadside Assistance may arrange alternative transport for the driver and up to seven passengers to the driver’s destination, e.g. by taxi or train.
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Which links you to the rather hidden Terms & Conditions handbook: https://customer.vwfs.co.uk/content...cuments/SEAT_Roadside_Assistance_Handbook.pdf

This says:

SEAT All-In Terms & Conditions said:
Onward Travel

If We cannot arrange for the Vehicle to be repaired locally within a reasonable time, We may in Our absolute discretion arrange one of the following;

Either a hire car of similar size/capacity for 48 hours to enable You to complete Your journey, providing that there is one available and that You can meet the requirements of the car hire supplier which may include:

– Age limits. Drivers must be at least 21 years of age.
– The need to have a current driving licence, and, if held, a driving licence photocard with You.
– Limitations on acceptable types or number of motoring offence penalties and/or penalty points endorsed on Your driving licence.
– The need to provide a valid credit/debit card number. (Alternatively, the car rental provider will require a deposit of no less than £50 and may also undertake a simple credit check, before releasing the vehicle to You).
All hires are subject to the supplier’s terms and conditions.

Or overnight accommodation for You and Your Party up to a maximum of £150 per person in total or £500 for Your Party whichever is less. This does not include the cost of providing meals and drinks. You will have to pay for any extra hotel or transport costs.

Or a refund of the cost of public transport, standard class rail or other transport, for the driver, and up to seven passengers to reach the end of their journey, subject to a maximum of £150 per person or £500 for Your Party whichever is less.

The following do not form part of SEAT Roadside Assistance:

–Caravans, trailers or other objects being towed. However, if Your Vehicle suffers a Breakdown We will recover any caravan, trailer or other object which has not broken down and which was being towed by the Vehicle at the time of Breakdown, subject to the terms of SEAT Roadside Assistance including the length restrictions.
– Any Onward Travel Benefits, as stated above, before Our attendance of the Breakdown incident.
– Any charges arising from Your use of the hire car, such as fuel costs, deposit, any insurance excess charges, collecting and returning the vehicle and any costs due to You keeping the vehicle after the agreed period of hire (You must settle these charges directly with the supplier).
– A second use of Onward Travel Benefits if the original issue has not been properly repaired by a third party other than SEAT Roadside Assistance or if SEAT Roadside Assistance have advised You that it is a temporary repair.
– Any Onward Travel Benefits, as stated above, if the Vehicle has been involved in an Accident.
– Any Onward Travel Benefits, as stated above, due to misfuelling, lost keys, lock-outs, kerb collisions, wheel changes and punctures.
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I have been meaning to go ahead and extend my VW Warranty but have been putting it off which in this case very glad I did since it was £430 with a £250 Excess alone for 12 month warranty.

Seems decent value especially for piece of mind and as my car is due it’s second service (Major) in August which would be £353 with VW alone so it seems 100% worth it to me.

Thank you for posting this… going to get the inspection booked and get myself covered.
 
Gaygle said:
Seems like a good deal. It's only for cars of 2.0l and under, so it rules out the Audi RS models, but still pretty good for those who still want to keep it in the dealer network.

The pessimist in me wonders where they are going to make their money though and if they're going to start recommending a lot more disc and pad changes and non warranty repairs that just aren't necessary to customers who don't really know what they're doing with cars.

A few weeks ago my mum tried to book her car in for just an annual service (when they had the 20% sale (+ £25 for the standard scope that's in the small print obviously)) at BMW and they wanted to charge her £700, which included £400 to change the glow plugs. She wasn't sure so called me and didn't really know what they were and if she should say yes to it. I obviously told her to tell them to ram it up their arses and she went to a independent BMW place instead.
Click to expand...

Yeah thats where they will make their money. My VW touareg went in for a service at the main dealer and they said I needed new front discs and pads at £450 per corner and was shocked when I told them to leave them, I would get them done elsewhere. Its only a diesel, the discs and pads are nothing special. Think I got them both done for £350 at a VW independent garage.
 
LiE said:
VW: https://www.volkswagen.co.uk/owners-and-drivers/servicing/service-plans/all-in
Audi: https://www.audi.co.uk/owners-area/service-plans/all-in.html
Seat: https://www.seat.co.uk/owners/your-seat/servicing-maintenance/all-in.html

VW: £833
Audi: £784
Seat: £791

Weirdly I cannot see Skoda included in the product yet.
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Skoda: https://www.skoda.co.uk/owners/all-in-service-plan
£768

It's something i'm going to look at quite seriously, as unless the Warranty element has some hidden clauses relating to mileage, excess or cover level, i'd pay more than £768 over 2 years just on the normal extended warranty for my vRS (all component, over 15k, £0 excess).
 
Looks like they are trying to compete with Toyota, but nowhere near as cheap and nowhere near as old lol. I guess they expect major issues after 6 years?
 
Nasher said:
Looks like they are trying to compete with Toyota, but nowhere near as cheap and nowhere near as old lol. I guess they expect major issues after 6 years?
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You can take it out at 6 years, so covering up to 8 years.
 
Nasher said:
Are they not confident in the product? Surely they should cover up to 12 years like the Japanese? Especially at that price :p
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12?

Toyota say 10, up to 100,000 miles, the same as this product. So you get an extra 2 years to do the same mileage in your super ultra reliable Jap car. Hardly an earth shattering difference.
 
Seems awfully expensive to me.

Overall, cannot understand how the servicing costs for my 1.2l Fabia are higher than my 3.0l Z4.

Taking my Fabia in today for its last free service, will be avoiding main dealers from next year.
 
Mine went in on 22nd June for it’s Inspection and took out the cover.

Seems great value especially considering I was going to get warranty and then service it with the dealer to maintain that and it’s due a major service in August which would have cost £353 alone!

I have a mechanic who can work out of hours at the garage he’s a manager at and then also stamps the book for mates rates usually, think the same service on my A3 cost £80 with a stamped service book (All Bosch parts and brake fluid change also done for that)
 
Greebo said:
Yeah thats where they will make their money. My VW touareg went in for a service at the main dealer and they said I needed new front discs and pads at £450 per corner and was shocked when I told them to leave them, I would get them done elsewhere. Its only a diesel, the discs and pads are nothing special. Think I got them both done for £350 at a VW independent garage.
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They love to try and sting you for some extras we had exactly the same line with discs and pads which were not even boarder line needing doing! I take my wife's Golf to an independent specialist who gives considerably better service, uses the same parts as VW and comes in significantly cheaper! He also runs the only garage I've ever been to that is so clean I'd practically eat my dinner off the floor!
 
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