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Will OCUK provide a warranty for a card bought from OCUK and then resold (at auction)?

Ryan0655 said:
Are you a scalper?
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BallistixOnZ490 said:
If you buy a scalped product second hand, you have to get the receipt from the seller and simply pretend to be the original purchaser.

E tailers may currently be more dubious and aware of this, and I hope so as scalping needs dissuading as much as possible.
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There were talks about passing laws about scalping.

Maybe this is the correct way to do it ?
 
BallistixOnZ490 said:
If you buy a scalped product second hand, you have to get the receipt from the seller and simply pretend to be the original purchaser.

E tailers may currently be more dubious and aware of this, and I hope so as scalping needs dissuading as much as possible.
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Nope, as etailers would only deal with the original purchaser via the supplied , contact deatils.
 
Robert Walker said:
Probably a question for OCUK staff (@ScottiB?), although any experts in consumer law might be able to cover it.

Came across this listing (optimistically priced given you can buy them cheaper at OCUK than listed) where the seller claims that OCUK will provide a two year warranty to the person who is repurchases the card.
...........snip
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OCUK wont honour this warranty especially considering what the seller is doing.

@ScottiB another EBay seller for you to investigate and possibly ban.

Advise to OP steer clear if you want a 6700xt buy it direct from OCUK. Why on earth would you buy one off Ebay for £999 when you can get it for £829 here >

https://www.overclockers.co.uk/sapp...ddr6-pci-express-graphics-card-gx-39l-sp.html
 
Harlequin said:
Nope, as etailers would only deal with the original purchaser via the supplied , contact deatils.
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So nobody has ever moved house or got a new phone number / email address in the time they own a warranty product?

I think realistically if somebody comes to any retailer or vendor making a warranty claim and does have the original invoice, there isnt a whole lot the retailer can do to reject it.

The claimee could simply 'pretend' to be the person named on the invoice and claim to have moved house and changed email address.

It cant really be worth trying to 'disprove' this for the retailer. As already pointed out.... how far do you go? Photo ID? Proof they moved house?
Just not worth it.

There is a lot swirling around about void warranties. Weather its replacing thermal pads, selling cards or w/e else. I think in all cases the same is true.
Provide the retailer or vendor AS LITTLE information as is required to successfully get your claim accepted.

This does not mean straight up lie to them. There is just no need for you to volunteer information that could be used to void your claim.
Dont tell them you changed the thermal pads, don't mention you are not the original buyer.
If challenged on this, for example they say "your name isn't the same as on the invoice you provided" , you can claim "my brother in law purchased this for me as a gift" or "I moved house".

If you open a claim saying "Hi, my GPU failed. I swapped the cooler with a waterblock and purchased it from ebay but have the original invoice", expect your claim to be rightly rejected.

If you open the claim instead "Hi, my GPU failed. I have the original invoice. It fails to boot in multiple PCs", your far more likely to get your claim accepted, without ever having flat out lied.

Just my $0.02... Never had a warranty claim rejected myself. Thankfully they have been far and few between.
 
Nirurin said:
However... if you have the original purchase receipt, then that's all -most- companies look for. Whether OC ask for more than that these days, I don't know, but in my experience I've never had a company ask for more than the original purchase receipt when processing a warranty
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I've made hardly any warranty claims with retailers but iirc I needed to use the original account, found this in my emails from OcUK about a failed gfx card fan:

"I have raised an RMA to get this item back, please read through the next e-mail (the original owners e-mail address registered at the time of purchase) for details on returning the item."
 
Captain_Bosh said:
You don't need a badge to report people on eBay, I do it to idiots selling JPG's in the graphics card section all the time. They are worse than scalpers IMO, at least the scalpers are honest about ripping you off.
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You know those listings are there to catch the bots and scalpers out right?
 
Wrinkly said:
I've always found Ebay support their services very well. What issues have you had that they didn't help resolve?
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I ordered some very cheap towels to use for kayaking and they never arrived. Hermes delivery showed it was delivered but not to my address. eBay closed the case and refused to refund me. Not sure why they thought I would scam them for £10 :D Luckily it wasnt an expensive item.
 
HangTime said:
I've made hardly any warranty claims with retailers but iirc I needed to use the original account, found this in my emails from OcUK about a failed gfx card fan:

"I have raised an RMA to get this item back, please read through the next e-mail (the original owners e-mail address registered at the time of purchase) for details on returning the item."
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Maybe everyone should start setting up a new email when buying a graphics card. I'd be more inclined to buy second hand if I also got ownership of the email address used to buy it
 
EVGA use to "transfer" the warranty. So you could log in with the cards serial number and register as the owner. No idea if they still do it. I also don't know of many/any retailers that offer the option on PC hardware.
 
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