Associate
- Joined
- 24 Feb 2021
- Posts
- 102
- Location
- Norfolk
Two days ago the Ethernet NIC suddenly stopped working on my recently built system. It was built about 4 months ago.
When first built I had some issues with the Ethernet connection just disconnecting after a short time, and needed to be re-enabled. A quick Google and I discovered that this was a known issue, but a driver update cleared the problem.
Everything then operated fine for months, until a couple of days ago when there was no Ethernet connection. Further investigation indicated that the network device was now inactive, and no network adapter was being discovered. In the BIOS, the NIC shows N/A for the MAC address.
At this point I’m thinking the motherboard NIC must have failed, and I’m looking at the prospect of an RMA - not a happy prospect, since it will require full disassembly of a very crowded SFF build without even considering how long the system will be out of commission to process the RMA.
However, a further Google suggests that this is a know problem with the Intel I225-V NIC on z490 motherboards, and can be recovered with the right tools to reflash the NIC and reset the MAC address. Information is limited though, and I’ve not been able to track down definitive information or the tools enabling a fix.
Does anyone have any experience of this issue and/or a fix (that doesn’t involve RMAing the motherboard)?
When first built I had some issues with the Ethernet connection just disconnecting after a short time, and needed to be re-enabled. A quick Google and I discovered that this was a known issue, but a driver update cleared the problem.
Everything then operated fine for months, until a couple of days ago when there was no Ethernet connection. Further investigation indicated that the network device was now inactive, and no network adapter was being discovered. In the BIOS, the NIC shows N/A for the MAC address.
At this point I’m thinking the motherboard NIC must have failed, and I’m looking at the prospect of an RMA - not a happy prospect, since it will require full disassembly of a very crowded SFF build without even considering how long the system will be out of commission to process the RMA.
However, a further Google suggests that this is a know problem with the Intel I225-V NIC on z490 motherboards, and can be recovered with the right tools to reflash the NIC and reset the MAC address. Information is limited though, and I’ve not been able to track down definitive information or the tools enabling a fix.
Does anyone have any experience of this issue and/or a fix (that doesn’t involve RMAing the motherboard)?