Yeah, I don’t know if we are comparing the same size loads and many other factors.
On the face of it, heat pumps seem excessively slow compared with that which I am used to. We have a fairly old Bosch condenser which I had planned to upgrade to a better brand along with everything else for a totally new fitout. Less energy is clearly preferable, but not first and foremost over performance and maintenance? A condenser such as this you throw in a new element for only about £40-50 every 5-6 years, that being all the maintenance you’ll ever likely need. If you stick the old thing on a high setting it’ll make a good job of a wet load inside approx 1hr, which crucially, is as quick or quicker than the washing machine creating each load.
Probably not comparing like loads with like though, unfortunately these are lessons you are only really going to learn once you’ve bought the wrong item