Water leak under kitchen floor - Poor pipe repair and left in a bad way.

b0rn2sk8 said:
That’s a home insurance job if I ever saw one and I don’t know why you wouldn’t go down that route.

I’d be wanting them to replace the floor for the entire room and fixed the pipe work correctly. That 15mm pipe was likely 22mm for a reason and it’s now restricting the flow rate.

They’ll inevitably have to change the kitchen as well while they are there as it will require stripping out and it will never go back the way it was, lots of it will be gluded like cornices and worktops. Happy days?

It really doesn’t matter how much the claim is, the impact is that you claimed. House insurance is cheap, use it.
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Is that the scam with home cover? That now the house is habitable you can't claim on home insurance?

Excuse my ignorance I've never had to claim, but I did ponder (beyond the tax benefits) why insurers had started to push dirt cheap home cover.
 
We claimed for a water leak and got £1200 towards a new kitchen after excess, new kitchen was about £4k, so it helped but was a bit pap.
 
dLockers said:
Is that the scam with home cover? That now the house is habitable you can't claim on home insurance?

Excuse my ignorance I've never had to claim, but I did ponder (beyond the tax benefits) why insurers had started to push dirt cheap home cover.
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No, of course not. Both buildings and contents insurance covers you for damage caused escapes of water (usually a slightly higher excess), its literally a part of the cover, this is 100% an insurance job. You pay for it for yeas so when you get a big leak that damages a structural component of your house, you use the insurance cover. Why wouldn't you?

200sols said:
You'll never get a new kitchen out of that claim :cry:
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You might, you might not. It depends on the scope of the work and if its even possible to remove the old one, storing it and putting it back as it was previously, without damaging it. Like I said, lots of kitchen bits are glued together and they rarely go back how they were previously, particularly work tops.
 
b0rn2sk8 said:
No, of course not. Both buildings and contents insurance covers you for damage caused escapes of water (usually a slightly higher excess), its literally a part of the cover, this is 100% an insurance job. You pay for it for yeas so when you get a big leak that damages a structural component of your house, you use the insurance cover. Why wouldn't you?
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Well for instance in this case, the chap may end up using both home emergency cover (a separate, non-insurance tax component of his bill) and the home insurance policy itself.
 
Get BG to re do the pipework properly. Get your mate to repair the floor. No need to replace it all or remove the kitchen units.
 
Sorry to the OP, totally unhelpful and all the best in getting this resolved, but I had to lol at some of the replies here, what a mountain out of a molehill! Perhaps i have done more work than most on houses, but this seems to me to be such a basic issue and easy DIY fix with some parts from the local Wickes that i really don't worry that i don't have any insurance against things like this. A tiny section of broken pipe and a small area of chipboard flooring wet :p
 
Jez said:
Sorry to the OP, totally unhelpful and all the best in getting this resolved, but I had to lol at some of the replies here, what a mountain out of a molehill! Perhaps i have done more work than most on houses, but this seems to me to be such a basic issue and easy DIY fix with some parts from the local Wickes that i really don't worry that i don't have any insurance against things like this. A tiny section of broken pipe and a small area of chipboard flooring wet :p
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Yep pretty much why I said the cover saying thats the limit of their work is a joke.
 
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