Possibly clocked car purchase..

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Soldato
Joined
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I thought I’d get some advice here first incase my issue does seem to be the case.

At the end of December 2021 I purchased a Toyota from a franchised main dealer. I’m the second owner, car is a 2019 model. The mileage at the time was close to 21k miles as advertised on the advert.

I downloaded the My Toyota App, and registered an account and inputted the mileage as shown in the odometer at the time and it accepted it no problem. The mileage would update on the app as I’d drive and it was all fine.

Cue today the mileage has jumped quite high. I thought it was a bug at first on the app, so I deleted the car from my account and re-added it and it wouldn’t accept the mileage as shown on the dash. I then thought it’s maybe a issue with the account so deleted the account and re made a new one and still the same issue.

So to fix the issue, entered the mileage as shown on the app previously and it accepted it and the car has been added to the account.

Now until I contact Toyota tomorrow to find out where the mileage is pulled from for the app (ecu/transmission ecu) I have concerns that maybe a mileage blocker has been used by the previous owner and the car has been somewhat mis-sold.

I might be overthinking a bit but just incase it does turn out the car has done more than it was advertised.

Where do I stand? Can I return the car as it was not as described or another route?



pics:

130-D597-E-91-B5-413-E-9-A81-CF37-D3-AF3-BA1.jpg


4592154-A-3-A8-B-43-A6-A7-C2-5-FAD00-A6-F5-AA.jpg
 
Sadly this is becoming more and more common with PCP and Lease cars, which this most likely will have been originally.

It doesn't look good and though the dealer will likely do the "I was entered wrong last time it was taken" I would question it too.
 
I’ll speak to Toyota anyway, I asked others that have the app and they haven’t reported any changes in the mileage for them. I’m hoping it is the case of a km bug.
 
Housey said:
Sadly this is becoming more and more common with PCP and Lease cars, which this most likely will have been originally.
Click to expand...

Be interesting to find out, it’s not illegal to clock a car. It’s illegal to sell a car knowing it’s been clocked and not disclosing it? As a lease you’ll never sell the car.
 
others have issues too V
https://www.toyotaownersclub.com/forums/topic/202387-my-toyota-myt-app/
...
I can beat that - 131 mph. OK, the wife was driving at the time but I was in the car ...

OK, the number was perfectly correct - it's just the units Toyota have wrong on the Driving Analytics bar graphs ... the figures are in kph (rather than mph).

So your 129 kph is actually around 80 mph (as you admit) - the wife was doing 131 kph (81.8 mph) on a French autoroute which is pretty much bang on the speed limit there (which for her is very moderate - but I was in the car )
Click to expand...
 
Maccapacca said:
Be interesting to find out, it’s not illegal to clock a car. It’s illegal to sell a car knowing it’s been clocked and not disclosing it? As a lease you’ll never sell the car.
Click to expand...

I had a car that had had the mileometer replaced. I had to declare it.
 
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