Thinking of leaving BT, looking at Now and PLusnet - how do they compare?

EdwardTeach · 12 Mar 2022 at 18:30

Our BT bills have crept up over the years, and it now feels like we are paying something completely excessive compared to rival deals.

We pay £38/month, and apparently "normal available download speed will be between 37-41 Mbps"

No complaints about the service, i cant remember the last time we had a fault and the wifi works decently everywhere in the house. Wife works from home and spends a lot of time videoconferencing, so reliability is important.

Looking around it seems like I should be able to get a similar service from the likes of Now and plusnet for about £20 (with possibility of vouchers/ and cashback further sweeteing the deal).

My wife is very concerned about the service being worse. I am assuming that it is basically using all the same wires so the service should be equivelent?

I have read that the Now TV router is horrible - can I not just keep using thr BT router?

Any thoughts on plusnet in comparison to BT and Now?

Minstadave · 12 Mar 2022 at 18:31

I regularly swap between BT and Plusnet every time my contract ends to take advantage of the introductory price/offers/quidco.

Service between BT and Plusnet is identical, can even use the same router. There's not even any downtime when swapping.

=XDC=FluphyBunny · 13 Mar 2022 at 15:07

Tend to swap between BT Plusnet and sky at the end of ever contract to take advantage of the cash back/vouchers. No difference between any of them.

Turn · 14 Mar 2022 at 07:35

No issues with NowTV, I tend to use my own AP's to avoid relying on the main router at all for the wireless side of things.

EdwardTeach · 14 Mar 2022 at 07:45

0007 said:
No issues with NowTV, I tend to use my own AP's to avoid relying on the main router at all for the wireless side of things.

Should I be able to continue using the one I have for from bt? (assuming that they don't take it back)

Turn · 14 Mar 2022 at 07:47

EdwardTeach said:
Should I be able to continue using the one I have for from bt? (assuming that they don't take it back)

I wouldn't know, you could definitely get a HG612 modem though.

MCFC_ANDY · 9 Jun 2022 at 12:14

i joined plusnet, wow what a bunch of useless idiots, port over day was 6th, still cant use phone, number finally ported over yesterday after i complained, thats all good, cant make any calls, receive, no data/text. called them on other sim, my account stuck on pending and they have zero idea how to get it out, could be an hr or a year, clowns they are, all time am left without my number and any service apart from the lycra sim i just bought to call them :mad:

Minstadave · 9 Jun 2022 at 13:38

EdwardTeach said:
Should I be able to continue using the one I have for from bt? (assuming that they don't take it back)

The BT HH works find on Plusnet so I assume it works fine on all DSL providers.

Edit - sorry realised this is an old post.

Caged · 9 Jun 2022 at 14:22

The BT hubs have a list of accepted PPPoE username formats hard coded into them, they cannot be used with providers that aren't part of the BT group. They definitely cannot be used with Sky as they don't support non-PPPoE WAN connections.