Cinch more like crap

[LeeUK]

Isn't that the point? You know what the car looks like, what you need to know is anything that stops it being in perfect condition.

Yes so why would I want to buy a car from them that needs another few K spent on it.

 

[[TW]Fox]

Yes so why would I want to buy a car from them that needs another few K spent on it.

The pictures typically show very minor details like stone chips and light scratches - I've never seen a car advertised there which needs thousands of pounds worth of work doing on it?!

I don't think I've ever seen a car on the site which had damage that many other places would even mention, let alone provide detailed photographs of.

 

[Deleted User 298457]

Every time I look at a car on the likes of Carzoo and Cinch they always have more photos of the damage than good shots of the car. Always puts me off.

If I'm dropping a huge wedge on a new car I'd want to see it in person before putting a deposit down.

1. It isn't a new car
2. All cars have damage
3. Most sellers will wait till you waste your time driving out to spot the damage

 

[Bluecube]

How are Cazoo, Cinch, etc at transferring a private plate for you? Do you need to diy it or will they sort it out for you?

 

[jpaul]

If you do see the un-prepared car at a local dealer will get some idea of how it has been treated, and, with subsequent repairs, to what standard that was done,
or, the chance to knock them down.
As I said in bmw thread their pictures always look anemic too eg., taken in artificial light where an outdoor picture of both interior and exterior you could see many defects in the context of the full panel under sunlight.

 

[EvilRob]

There's a lot to be said for 14 days no questions asked return period on a distance sale.

 

[Vanquish-Storm]

There's a lot to be said for 14 days no questions asked return period on a distance sale.

What would you say?

 

[Resident]

I've heard somewhat mixed stories of Cinch though not used them myself, Cazoo is supposedly better but again not used myself.

Personally I'd rather they caught the issues and took ownership of them before delivering but still a pain - communications is the key in those kind of circumstances.

A colleague of mine was looking at 3 cars (VW Golf) on Cazoo. Ran all 3 through vCheck and all 3 had undeclared damage, one of which when he looked at the salvage photos, appeared to be worthy of Cat S.

 

[ShiWarrior]

Used car dealer Cinch comes under fire on BBC’s Rip Off Britain​

Used car dealer Cinch comes under fire on BBC’s Rip Off Britain

Online used car disruptor Cinch has come under fire on BBC consumer advice programme Rip Off Britain. On the show – fronted by Julia Somerville, Angela

cardealermagazine.co.uk

 

[Rroff]

Used car dealer Cinch comes under fire on BBC’s Rip Off Britain​

Used car dealer Cinch comes under fire on BBC’s Rip Off Britain

Online used car disruptor Cinch has come under fire on BBC consumer advice programme Rip Off Britain. On the show – fronted by Julia Somerville, Angela

cardealermagazine.co.uk

Sadly some of those details aren't unusual with buying from a dealer in person either.

Also highlights how BS these supposed 138954378 point checks are in reality - the only checks that ever get done are the ones you get a checklist for if they are even done properly :s

 

[Jamauk]

Selling it in that way to a paramedic too!

It does seem a little wrong that the BBC seem to feel the need to point out that Lee is a paramedic.

I've heard good and bad stories about Cinch, it's a bit of a challenging thing really though, I don't know what their sales figures are, I'm sure any form of retailer online/offline, new/used will have a risk of issues. Whilst no excuse for missing blatant faults, some can arise with no warning. Once on my way to work a crack appeared on the windscreen and it needed replacing, another time I had a wheel bearing issue, that came on purely by chance and not something that can be predicted. The paramedic that bought the Golf however, there are terrible failings there and the person inspecting those areas of the vehicle, and carrying out the repair work should be held accountable, it's no excuse I know, but in every industry you can always find that incompetent employee.

 

[Deleted User 298457]

To be fair I highly doubt any billion point checklists is concerned with whether the battery is "older" than the car. He just got unlucky. Nothing to do with Cinch. Most fly by night dealers would be long gone. Boring no news story.