MSI or Gigabyte warranty, which is better?

[nazhus]

I'm buying a new gpu, probably today, i have a choice between these two brands and the price is the same for both, so i'm basing my decision on the RMA, both have 3 year warranty.

Heres the info i gathered so far -

MSI -
Has longer turnaround because service center is outside UK
No collection or return costs

Gigabyte -
Service center is located in UK and whole process is much quicker
You have to post it to them at your own expense and also pay £15 return postage

Anyone have any recent experience with either of these brands?

 

[Jamin280672]

Gigabyte -
Service center is located in UK and whole process is much quicker
You have to post it to them at your own expense and also pay £15 return postage

The reason I buy Gigabyte, and because my job takes me travelling around the country, once they approve the RMA, I just drop it off to them, when the replacement is ready or its been fixed, they call m and I go and pick it up aka Milton Keynes.

 

[arknor]

Gigabyte sent me the wrong card back one time, but corrected it when I pointed out the error. (over a decade ago)

Never had to RMA anything from MSI

 

[JediFragger]

Giga, UK centre so no brexit bull**** to be concerned about etc.

 

[Darkpilgrim]

MSi becuase no postage fees, Having to pay return postage on an high-end item that broke is BS.

 

[nazhus]

Thanks guys, went for the Gigabyte, sending something outside of UK seems like too much hassle now.