Asus fried motherboards

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Just watched the latest gamers nexus video on this.

I'm surprised havnt seen more threads about this on here tbh.

When the issue first came to light I thought it only affected x3d chips, but now it seems like it affects all 7000 series CPU and motherboards by Asus. (Though and say they're releasing a new agesa so I'd have thought it affects all board makers )

Information seems a bit light on the ground here as to exactly what is affected as I've mainly seen Asus x670 boards.

Should all Asus owners be worried and turning off PBO and expo?

Also if one was unfortunate to have a CPU and motherboard fail would they be honouring the warranty.

Link to gn's video

 
Basically he's totally finished with ASUS and dropping sponsorship. Also says ASRock is more stable and reliable than ASUS.

 
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I saw a comment on that video "friends don't let friends buy Asus". It's one I definitely agree with.
For years they've seemed like sub-par products and service, with extreme level marketing there to pick up the slack.
 
They didn't help themselves one bit. Who arranges to meet to discuss the issue with a platform with literal millions of social media followers,, only to ghost them from then onwards? Customers buying these boards and chips are almost always going to be loyal fans of GN/J2C etc and be informed through watching their content.

Asoos certainly let the ball drop on this one, first releasing the BIOS with the voltage "fixes", then realising they messed up because it contained internal testing only builds of agesa? Then putting up disclaimers against the beta BIOS and removing the previous version from public view and outlining that use of the beta BIOS voids warranty, leaving those who previously installed the BIOS when there was no disclaimer face deep n the dirt?

As Steve says, Scumbag Asoos.
 
The bottom line is that the underlying engineering on their motherboards is not good enough and they just do not have enough software staff to create the bios they need for their over inflated product stack.

This is a prime example of what happens when the marketing department runs a tech company and not let the electronic engineers do their job properly.... that is assuming they still have electronic engineers on the payroll and did not get chatgpt to design their PCB and products.

Should all Asus owners be worried and turning off PBO and expo?

Also if one was unfortunate to have a CPU and motherboard fail would they be honouring the warranty.

Worry ? only a small percentage of these Asus mobos will fail but what is clear is that you cannot count on any of the failsafes to actually work so yes I would not be happy with an AM5 Asus mobo.

Warranty. I love a commedian , Asus treat a warranty like a myth so it is good to talk about but it doesn't actually exist. If you fail in under a year you are covered by the return to seller (I think) but after that you can just spin and I would not expect any joy from Asus if you did have a failed mobo. Releasing a so called fix with a warranty voiding disclaimer is the behaviour of a scummy company.


What will be really interesting is how many current owners of Asus mobos will just automatically select another Asus mobo for their next system. This is the acid test of this fiasco.
 
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What will be really interesting is how many current owners of Asus mobos will just automatically slect another Asus mobo for their next system. This is the acid test of this fiasco.

Asus is definitely off my future purchase list for now and I have been buying their boards for many years since the Intel Z97 days, to much crap with this company at the moment. I have an Asus monitor and board that work fine but once it comes times to replace them I'm going elsewhere. Really wanted the Asus OLED PG42UQ monitor but screw that now as Asus can't be trusted.

My Asus X570 Formula board has been rock solid as has my Asus PG43UQ monitor which both should be 3yrs old this year, seems Asus really went downhill in quality in the last 3yrs in hardware and software. Would have been almost 10yrs since I've used a different brand of board but Asus has lost me as a customer completely for the time being. Will probably go Asrock next time and with a different brand of monitor once its time to change that as well.
 
Asus is definitely off my future purchase list for now and I have been buying their boards for many years since the Intel Z97 days, to much crap with this company at the moment. I have an Asus monitor and board that work fine but once it comes times to replace them I'm going elsewhere. Really wanted the Asus OLED PG42UQ monitor but screw that now as Asus can't be trusted.

My Asus X570 Formula board has been rock solid as has my Asus PG43UQ monitor which both should be 3yrs old this year, seems Asus really went downhill in quality in the last 3yrs in hardware and software. Would have been almost 10yrs since I've used a different brand of board but Asus has lost me as a customer completely for the time being. Will probably go Asrock next time and with a different brand of monitor once its time to change that as well.
I thought Asus owned asrock?

I went Asus for my recent motherboard based on the fact their products were everywhere and the size of the company, these very YouTubers were one of the reasons I went Asus.

One thing I'm unsure about though is that AMD have said there is an agesa issue , so is the problem across all manufacturers?

But Asus is worst due to the safety limits not working?

As an Asus owner I'm a bit unsure of what to do. The last non beta bios they had for my motherboard seems to have fixed my stability issues and I've had it in PBO and expo 1 and it's been stable. Obviously I've no idea what the voltages are doing.
 
What should existing Asus mobo user's do seems like we are damned either way.

You should watch the Gamers Nexus video and write down which setting in the bios you need to limit. Apparently you have to change the Vsoc in 2 different bios menus to get it to stick but is best to watch the vid and make notes so you know exactly what to do.

After you have changed the setting go into windows and check with HWinfo that the voltages you set are within the expected limits.
 
AMD can make a public statement telling the public that Asus are running the cpus outside the given spec. The last remaining Asus engineer will cringe in shame and know it is true whilst the Asus marketing department release a press statement saying "WE BRING THE FIRE!"
 
What should existing Asus mobo user's do seems like we are damned either way.
Its a bit panic as usual.
I am not worried at all having had a b650 tuf gaming for 7 months and a 7600x.
Ordered a 7800x3d and will put it into the board next week.

Its called fixing things as new tech can have issues.
elon musk blows up a rocket to make it better, nasa does not.
asus already adressed this in bioses.

If people are worried, wait a month for new agesa etc..

Im not.
 
You should watch the Gamers Nexus video and write down which setting in the bios you need to limit. Apparently you have to change the Vsoc in 2 different bios menus to get it to stick but is best to watch the vid and make notes so you know exactly what to do.

After you have changed the setting go into windows and check with HWinfo that the voltages you set are within the expected limits.
I've watched it twice and I can't see or hear them talking about which ones to change. I've found the soc voltage on my mobo it's currently set to 1.28v in auto.

Then There is vddio/MC voltage which is set to 1.44v

CPU core voltage tage is set to 1.32v

Dram vdd and vddq are both set to 1.35v (which is what Kingston recommend on their website)
 
The reddit thread discussing Asus warranty is eye opening. So many people posting their experiences with Asus warranty.... And it's not good reading lol.
 
I've watched it twice and I can't see or hear them talking about which ones to change. I've found the soc voltage on my mobo it's currently set to 1.28v in auto.

Then There is vddio/MC voltage which is set to 1.44v

CPU core voltage tage is set to 1.32v

Dram vdd and vddq are both set to 1.35v (which is what Kingston recommend on their website)

OK it is hard to advise when I do not have the same mobo to test with but I would say run Prime95 large FFT (or whichever one says stresses the memory) and whilst that is running have hwinfo open and check the Vsoc value. If the Vsoc is below 1.3 whilst running Prime 95 then you are ok, if it is over 1.3 then go back into the bios and disable auto voltage controls and try to limit it that way then retest , if still over 1.3 then lower the Vsoc in bios again.

I rewatched the vid and they mentioned Vddio but did not say what to do about it, I would just lower it by 0.1v and see what happens, if all stable leave it like that until a new stable bios is available from Asus.
 

I was trying to find the thread I was reading on the way to work this morning as it was quite funny! It was in pcmr or pcgaming, site moves too fast and things get lost!




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