Associate
- Joined
- 19 Oct 2002
- Posts
- 805
So - I want to transfer my Windows license from my old pc to my shiny new pc. The license I have is from a retail version of Windows 7 Home Premium which I upgraded to Windows 10. All of the information I can online suggests I should be able to do this (for example:This site...). The license is associated with my Microsoft ID and so I need to uninstall Windows 10 from the old PC, go to the activation option on my new pc, click the 'new hardware' option and then associate it with my new PC.
However, when I do this - my new pc does not appear as an option. I called Microsoft support and they say that I am no longer able to transfer an upgraded Windows 7 license. Has this changed recently?
However, when I do this - my new pc does not appear as an option. I called Microsoft support and they say that I am no longer able to transfer an upgraded Windows 7 license. Has this changed recently?

- I upgraded from Windows 7 to Windows 10 a good few years ago (can't quite remember when) and it's a kosher version of Windows 7 Home Premium (I have the box in front of me) and I'm logged in to the same account on my new pc. So - I am at a loss to understand why it won't work.