BT Infinity & FTTx Discussion

So I am considering either the 300Mbps deal or the 500Mbps deal.

If the 300Mbps deal was truly 300Mbps that would be the one I would choose as its only £6 more than my current price.

But the guaranteed speeds is what concerns me.

The 300Mbps deal has a guarantee of 150Mbps whilst the 500Mbps deal has a guarantee of 425Mbps.

I know @andy_mk3 has said above that you generally get your full speed rating but I wont know this until I get the connection.

Also logically I will only really see an increase in speed when downloading from places like Steam, Epic etc... and how often am I doing that?

Once a month maybe. So the difference between downloading 60GB in 1hr as opposed to 30mins isn’t really going to be a massive difference which I will notice day to day.

That's my brain being logical, but of course I want the 500Mbps speed. :D

I've calculated that the best price to Mbps deal is the most expensive one at 900Mbps but I cant justify the cost when I will only be downloading things from steam once a month if that.

900Mbps connection for browsing is total overkill.

We are coping just fine on 74Mbps currently and we have quite a few devices plus Netflix etc its only downloading from Steam that's slow.
 
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You’ll be fine on 300 Mbps. I doubt you’ll ever see slow down. The key part is the upload speed if that’s of any use to you, things like cloud backups, photo uploads, OneDrive, google drive etc.
 
opethdisciple said:
The 500Mbps package on the other hand has a noticeable step up in minimum guaranteed speed.
Click to expand...

Are you still in contract?

The deals in the screenshot aren't competitive.

Voda 500 £30 + £45 voucher
Sky 500 £32 + £80 voucher
Plusnet £33 + £100 card

uswitch.com
 
KIA said:
Are you still in contract?

The deals in the screenshot aren't competitive.

Voda 500 £30 + £45 voucher
Sky 500 £32 + £80 voucher
Plusnet £33 + £100 card

uswitch.com
Click to expand...

Yup. Unfortunately only renegotiated in Dec 2024 when full fibre wasn’t an option.

The other issue is the parents don’t want too much change so really the only option was to stay with BT as we have TV, phone and broadband with them already.

Having just phoned BT I only had two options available to me either Full Fibre 300 or Full Fibre 900 and the difference was like £4 so I've gone for the Full Fibre 900.
 
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meandu229 said:
I always though aquiss was quite expensive, based on this thread its really not. Best ISP ive been with, after ISP hopping for best deal for 10 years Ive just stuck with aquiss for the last 3.
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I'm still confused how Aquiss does it's loyalty discount I think it's year 3. So for me year 2 is going to be £45 a month for 300mb. Then hopefully year 3 should be back down to £32 I think it works out at for year 1.
 
robj20 said:
I'm still confused how Aquiss does it's loyalty discount I think it's year 3. So for me year 2 is going to be £45 a month for 300mb. Then hopefully year 3 should be back down to £32 I think it works out at for year 1.
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"I'm sorry to dash your hopes, but we reintroduce discounts after 3 years, as we like to thank loyalty for customers sticking with us."
Quote from a ticket from them, So I think its 4th year you will get discount.
 
Does anyone have any experience of renewing a contract and then how it might move to full fibre within that 2 year timeframe ?

My existing BT broadband is up within a few days, and I know that they are installing the FTTP through the town. They should have dug up out road Aug last year apparently so its reasonable to think it'll happen soon-ish and within the next 2 years of whatever contract I choose.

I'm currently:
50Mb ( 6 up, 45 down, part fibre)

Trouble is that when I go to renew, basically the only option on BT is:
74Mb ( 20 up, 34 down, full fibre )

So am I right in thinking that I'll be on the copper FTTC initially, and when fibre comes into the street i'll move to FTTP? and if so, what speed ...

or will I be locked into the low speed for 2 years, having to pay an exit fee to upgrade the speed ... which is exactly what I dont want ... I would like to up the speed as soon as I can.

I cant help feel that I'm about to be shafted ... more so when you read all the moves to EE.
 
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It says full fibre available. Been looking at it a bit more. I think I'm already getting shafted ! I'm currently £63/ month all in ( BB + phone ) on that 74Mb connection. Compared to current prices that seems a lot. ( Virgin are just not available in my area )

when I look at the BT and EE home page sites for deals at my post code as a new customer ... it offers the typical price deals ranging from 74Mb = £27 to 900Mb = £44 ... all running on full fibre. ( Phone would be £5 more / month )

Yet when I login to MyBT, and it's telling me time to upgrade, the only option it offers is 74Mb for £54 on full fibre not including phone.

I'll now need to figure out if I can take up a new deal and keep the phone number.
 
You can one-touch-switch to any provider that also offers phone service as well if you want, like Vodafone or Sky. They will handle the number port.
 
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My sister is moving house this week. She’s on fttc (no openreach fttp in this town yet). BT have sent her a confirmation move email with predicted speed of 14-16 down a 1 up. I managed to find a phone number of one of her new neighbours who are served by the same telegraph pole and they’re getting over 70mb. Has anyone got any idea why they could be such a big difference? I’m hoping it’s just a bad estimate
 
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Could be on a different (closer) cabinet or the route to the property is different (shorter). The slower estimate is more likely to be the accurate one, in my experience, unfortunately.
 
No-One said:
My sister is moving house this week. She’s on fttc (no openreach fttp in this town yet). BT have sent her a confirmation move email with predicted speed of 14-16 down a 1 up. I managed to find a phone number of one of her new neighbours who are served by the same telegraph pole and they’re getting over 70mb. Has anyone got any idea why they could be such a big difference? I’m hoping it’s just a bad estimate
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Possible there has never been an active FTTC connection so based on ADSL results or they have poor internal wiring - the estimate for where I'm living now was something like 24/1 but it looks like they never used a micro-filter and the internal extensions were an absolute mess of bodge jobs using screw blocks and seemingly whatever they'd had to hand including sections of speaker wire, AC power cables and all sorts, stripping that out got it to 35/6 but unfortunately due to the line length that is about as good as it gets on FTTC here.
 
No-One said:
I’m hoping it’s just a bad estimate
Click to expand...

The speed estimates are based on real data including historical tests run from the property these days rather than a simplistic view of "it's x distance from cabinet, it will be x speed". So that does include the reasons Rroff has touched on above!

If that minimum guaranteed speed was shown at point of order then I'd strongly urge her to cancel now and save the headaches.
 
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She's still in contract with BT so cancelling isn't really an option without paying off the rest of the contract. Although Openreach haven't installed FTTP around here (and have only said "possibly maybe in the next 12 - 24 months) a couple of altnets have. Virgin (formerly UPP network) Gigaclear and Lightspeed all offering up to 1Gbps are her new address. Moving day is tomorrow so she's just going to see what the status is when it's connected. I'll have a look at the internal wiring when she's in too and then see where she goes from there
 
Well she got the keys today so I went and had a quick look. The master socket is the older NTE5A with no filtered faceplate. There is an ADSL filter which feeds a long RJ11 cable the length of the house into the dining room which is presumably where they had the router. I’m guessing they were either still on ADSL or were using an ADSL filter for a VDSL2 connection which might explain the poor speed estimates. There are a couple of extensions through the house too which must be connected to the faceplate. She doesn’t use landline voice so I’ll be disconnecting the extensions. At the moment I’m thinking of trying to source a filtered faceplate for the NTE5A (which are probably few and far between these days) or getting it all swapped out for a NTE5C
 
ADSL and VDSL filters are the same thing, they just low-pass filter the voice side of things and leave the DSL side of things untouched. If the observed sync is poor it's more likely to be due to a 30m long flat non-twisted phone extension cable than the filter.
 
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