PIN reset in windows 11 after motherboard change

Bounce · 25 May 2025 at 11:49

Hello hoping someone can help me, I have changed motherboard, entered the bitlocker key and now can’t login to my windows credentials as it’s wanting me to reset my pin but when I click send me a reset code via my email I don’t receive anything.

Has anyone ever encountered this? I would usually do a fresh install when swapping motherboard but it unexpected died and so didn’t have chance to back my files up.

HoneyBadger · 25 May 2025 at 12:18

I assume you’re connected to the ineternet? The reset module requires internet.

Bounce · 25 May 2025 at 12:29

HoneyBadger said:
I assume you’re connected to the ineternet? The reset module requires internet.

Yes I’m connected to internet via Ethernet

ED209 · 25 May 2025 at 13:59

Have you checked the junk folder to make sure its not appearing in there?

AthlonXP1800 · 25 May 2025 at 14:36

You can send reset code to your mobile number or you can use Microsoft Authenticator app to reset PIN.

hornetstinger · 25 May 2025 at 14:39

What a stupid idea they created, how to lose data. :rolleyes:

.....and your data is gone.

HoneyBadger · 25 May 2025 at 15:01

hornetstinger said:
What a stupid idea they created, how to lose data.

.....and your data is gone.

Except it’s not. I’ve done this procedure a lot recently due to upgrading hardware and it works perfectly, at least using the Authenticator app.

arknor · 25 May 2025 at 17:41

unless its a work computer you should probably have turned bitlocker off.

doesnt it even stop you hooking a drive upto another pc and taking stuff off it..

don't see the point as a home user

andshrew · 25 May 2025 at 22:40

arknor said:
doesnt it even stop you hooking a drive upto another pc and taking stuff off it..

No, you can decrypt a BitLocker drive on another PC using the recovery key.

Bounce · 26 May 2025 at 11:49

arknor said:
unless its a work computer you should probably have turned bitlocker off.

doesnt it even stop you hooking a drive upto another pc and taking stuff off it..

don't see the point as a home user

How you turn it off?

AthlonXP1800 · 26 May 2025 at 13:36

Bounce said:
How you turn it off?

Click on Start, type in "bitlocker" and click on "manage bitlocker".

Bounce · 26 May 2025 at 15:18

AthlonXP1800 said:
Click on Start, type in "bitlocker" and click on "manage bitlocker".

Thanks is bitlocker the same thing as secure boot or different ?

andshrew · 26 May 2025 at 17:55

Bounce said:
Thanks is bitlocker the same thing as secure boot or different ?

No. Secure boot is a system that validates that your Operating System bootloader has been signed by a trusted signature.

BitLocker is encryption of the data stored on your drive.