New gaming PC but classic wow crashing every time

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Hello guys,

I got a new PC today with a AMD Radeon RX 9070 XT. I have updated the drivers using their adrenaline software and have also completed all windows apps.

When I go to run WOW I reach the photosensitivity warning page and it says press any button to proceed. When i press any button the PC crashes, I can't even ctrl + alt + delete and close WOW.

I tried following these instructions but no luck (having also tried reinstalling)


Any ideas guys? Is it possible the GPU is dare I say, too powerful / new?
 
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It seems that loads of people are having problems. One guy said he uses DX11 with his 6800. I presume when you press the button, it loads up the 3d engine and the card works in other games?
 
Did you install the latest AMD drivers from the AMD website, or did you just use whatever Windows pre-loaded for you?

Try setting to DX11 as mentioned.

There's no such thing as a GPU being too powerful for a game, I know plenty of people playing WoW with 5090's.
 
From AMD

Could you please advise me how to switch to DX11?

Also, does anyone know what DDU is please? "Uninstall AMD Adrenalin Driver using DDU"


So There is a Work Around to fix this.
TLDR, Uninstall AMD Adrenalin Driver using DDU, when you go back to Reinstall the driver on the main drop down menu, Select “Driver Only” option, Do NOT install the AMD Adrenalin Software Suite, Issue fixed Sadly you lose all the benefits of the Software Suite but the Game plays like it should and the Card actually clocks up like it should. Hope Any other AMD users in General having similar issues that this helps you too.

Also in further testing running with the Driver only installed I’ve noticed that in WoW the card struggles to hit 1.5 GHz @ 40C, and while the FPS is decent / playable It definitely should be much higher. While playing Call of Duty: Black Ops 6 during the Benchmark and Online play My model is hitting 3.152 GHz - 3.17 GHz @ 52C The Cards Cooling Fans haven’t even turned on (Cooling Fans for this model turn on at 60C and Back off when the Card goes below 50C) So it seems that in the Adrenalin Software the card isn’t loading up at all and just falls on its face, and with the driver only installed Its not registering a high enough load to clock the card up, I am Running Full max details on WoW minus Raytracing as the WoW Raytracing is kinda sad lol.

I have Reported my Previous findings to AMD Directly Via their Support link on their offical website so I’m waiting to hear back from them and I’ll update them on these continued findings so hopefully a fix can come through the pipeline sooner then later. Again Hope this helps anyone looking to get a 9070 or 9070 XT model or on an older AMD card that may still have similar issues.
 
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From AMD

Could you please advise me how to switch to DX11?


So There is a Work Around to fix this.
TLDR, Uninstall AMD Adrenalin Driver using DDU, when you go back to Reinstall the driver on the main drop down menu, Select “Driver Only” option, Do NOT install the AMD Adrenalin Software Suite, Issue fixed Sadly you lose all the benefits of the Software Suite but the Game plays like it should and the Card actually clocks up like it should. Hope Any other AMD users in General having similar issues that this helps you too.

Also in further testing running with the Driver only installed I’ve noticed that in WoW the card struggles to hit 1.5 GHz @ 40C, and while the FPS is decent / playable It definitely should be much higher. While playing Call of Duty: Black Ops 6 during the Benchmark and Online play My model is hitting 3.152 GHz - 3.17 GHz @ 52C The Cards Cooling Fans haven’t even turned on (Cooling Fans for this model turn on at 60C and Back off when the Card goes below 50C) So it seems that in the Adrenalin Software the card isn’t loading up at all and just falls on its face, and with the driver only installed Its not registering a high enough load to clock the card up, I am Running Full max details on WoW minus Raytracing as the WoW Raytracing is kinda sad lol.

I have Reported my Previous findings to AMD Directly Via their Support link on their offical website so I’m waiting to hear back from them and I’ll update them on these continued findings so hopefully a fix can come through the pipeline sooner then later. Again Hope this helps anyone looking to get a 9070 or 9070 XT model or on an older AMD card that may still have similar issues.


No idea if it's still possible to do it as advised in this thread given it's from 2019, I've not played WoW in years so I can't double check.
 
Oh wow, I uninstalled AMD's software Adrenalinme and was actually able to get to the character login screen and then it all started crashing. So it seems if I could just find a DL file for the driver which doesn't require me to DL the Adrenaline software, this could work
 
Oh wow, I uninstalled AMD's software Adrenalinme and was actually able to get to the character login screen and then it all started crashing. So it seems if I could just find a DL file for the driver which doesn't require me to DL the Adrenaline software, this could work

If you can get into the settings part part pre-login it should allow you to switch to DX11.

As for installing the driver without Adrenaline, I'm told that this still works but I've no way of verifying it at hand:

 
As for installing the driver without Adrenaline, I'm told that this still works but I've no way of verifying it at hand:
the latest adrenaline versions allow direct driver installs without the faff

this is mine:
fNeyjAW.png
 
Oh wow, I uninstalled AMD's software Adrenalinme and was actually able to get to the character login screen and then it all started crashing. So it seems if I could just find a DL file for the driver which doesn't require me to DL the Adrenaline software, this could work
just download the latest radeon drivers (see my picture above - it will allow "driver only" installs)
 
the latest adrenaline versions allow direct driver installs without the faff

this is mine:
fNeyjAW.png

Back on trying to find a solution for this, just installed selecting driver only and no change at all

I think next step is to post on the wow and AMD forums?
 
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I think next step is to post on the wow and AMD forums?
yes, i suspect this will be the route i'd take
unfortunately not many of us here play wow classic (i definitely don't), so wouldn't know the intricacies of getting radeon to work with classic
 
Jesus

 
another poster:

Although Neodium's fix has worked for me, another thing that worked was disabling anti-aliasing and v-sync while running the game in DX11. I would try give all 3 of those fixes a go. I tried just DX11 and it reduced the frequency of crashes. Then also with v-sync off which lessened them again to every few days. Turning off anti-aliasing as well completely stopped the crashes for weeks until I tried Neodium's fix.

I still had/have every other setting maxed out running at 100-165 fps at 1440p running on:

i7-13700k
7900xtx
32Gb RAM
 
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