It just had to be plugged in. The issue is if you didn't get a slot in that hour, you were charged at peak rate but then only refunded at the cheap rate, so you're down about 20p for every kwh used.
gjlipman 9 days ago
I’ve just had it confirmed from the team working on this that the two components are indeed independent. So, you don’t need to plug in your car to make use of the extra household elec
I've had two separate payments today, 29p and £1.63.
The £1.63 must be for the session last Saturday, the 29p a top up for the previous session, which means both are about right.
I had a 51p and 1p session.For me it was 50p and 3p![]()
Update on this dropped them an email and they'd credited me for the charging I'd done in the standard off peak times but not for the scheduled sessions before that. They've now manually credited my account, so worth checking your figures.Had a campaign reward credited to my account today only thing I can think of is the half price car charging offer a few weeks ago but the numbers don't add up
if your car is gonna need charging at some point anyway is doing it to help the grid out by using excess renewable energy not a good enough reason ?After reading up online and various forums, it’s sounds like I’ll at best likely end up saving 50p. Not worth the hassle even plugging in the car, frankly.
I haven't either, and loads haven't on the Octopus forum, I've only seen one person that thinks they've received a credit for it.I still havent received my credit for the half price charging on that Sunday night a few weeks ago
I've had it, had to message them to get all of it though. They'd only credited the charge used in the off peak window initially not the scheduled charging outside of that.I haven't either, and loads haven't on the Octopus forum, I've only seen one person that thinks they've received a credit for it.
We need to remember all these intelligent tariffs are still in beta so we're just the guinea pigsSounds like they need to sort first whatever is causing them to mess up crediting and stop the faff of people have to contact them to get it. One wonders if people would ever get it otherwise.
Example. They’d sent me an Octopus Mini couple weeks back but it didn’t work (no Live in usage on App). I rang and was told no Mini hadn’t been added to my account. They literally sent me the thing AND I activated it perfectly, with it showing all the correct coloured light(s). So it’s manual intervention from a human. Doesn’t instil confidence.
I support what they’re doing but don’t over extend your systems if they’re not up to the task.