been cable customer for maybe around 20+ years never had any alternatives recently got openreach thought would be for the better more options but Sky, BT, Vodafone all similar pricing 
You checked your communication preferences? From what I've read on reddit (supposedly from Virgin staff), they won't call you if you've told them not to.
Sky Stream has been fine for me, but it’s hardwired. I suspect most people reporting issues have a crap home network, use powerlines, or wifi etc.
As you say there is no direct recording but all catchup is easy to find and the Playlist function allows you to sort of record things (it bookmarks them centrally for you to stream later, dependant on broadcasting rights/availability though). What I like is that the various streaming/catchup services are well integrated into a single interface and search function. There are always quirks and you still need to reboot the box occasionally but it is simple to use (though with everything it can do it can get a little complicated for the older generation!). It is also nice that moving from SkyHD the boxes sip power and are fanless. Picture quality is excellent but as shown in the past there is always a chance of a problem occurring and until fixed earlier this year there was a long standing issue for many with the audio losing sync.
Sports I get but Cinema is rubbish. And Sports you could stream via NowTV for much cheaper. And there are ISPs who don’t do an annual price rise and it’s quite easy to lock the price in with Now.
