Is anyone else here with Severn Trent Water in the Derbyshire area?

[StevieP]

I've just had my water bill through from Severn Trent (I pay twice-yearly) and the charges for both water and wastewater has gone up over 43% and 30% respectively!

It's not like I can change suppliers and as far as I can tell I've not even had an e-mail warning me of this increase (unless its in small print on a junk e-mail somewhere)

As far as rationale goes it says "Severn Trent is under-taking one of our biggest ever investments in our infrastructure that serves you, your community and the environment around us. To do this, we need to gradually increase bills over the next five years. Your bills are currently among the lowest in England – a position we want to continue" - could it be more vague??

In reality I think I'd have more respect for them if they simply said "Yeah, we want to make more profit"

*rant over*

 

[danlightbulb]

Are you on a water meter? If not, how many in your household as it might be cheaper for you.

Secondly, search for Severn Trent customer charges and have a look at what they were last year compared to this year.

 

[VincentHanna]

Are you on a water meter? If not, how many in your household as it might be cheaper for you.

Secondly, search for Severn Trent customer charges and have a look at what they were last year compared to this year.

Metered charges
A typical metered household bill (full service for combined water and sewerage services) is increasing by 27% (around £9.75 per month)

Water supply charges are rising by 41.8%

Charges for wastewater are increasing by 12%

Unmetered charges
Please be aware the following charges differ depending on the rateable value of your property and where you live:

Full service - combined water and sewerage services - is increasing by 23%, which is around £11.75 per month

Water supply charges are increasing by 43.9%

Wastewater (sewerage) treatment charges are increasing by 1.6%

 

[sprite1275]

I've just had my water bill through from Severn Trent (I pay twice-yearly) and the charges for both water and wastewater has gone up over 43% and 30% respectively!

It's not like I can change suppliers and as far as I can tell I've not even had an e-mail warning me of this increase (unless its in small print on a junk e-mail somewhere)

As far as rationale goes it says "Severn Trent is under-taking one of our biggest ever investments in our infrastructure that serves you, your community and the environment around us. To do this, we need to gradually increase bills over the next five years. Your bills are currently among the lowest in England – a position we want to continue" - could it be more vague??

In reality I think I'd have more respect for them if they simply said "Yeah, we want to make more profit"

*rant over*

Or they could have said

"Severn Trent is under-taking one of our biggest ever investments in our infrastructure and your going to pay for it"

 

[Kenai]

All part of the latest 5 year industry price review that was national news at various stages of OFWATs reviews, I'd be surprised if they didn't notify you at all but it would have been a while back now

 

[cheesyboy]

I'm with Severn Trent, albeit Gloucestershire, and my unmetered monthly payment has gone from £27 in 2019 to £61 this year.

 

[randal]

Gotta keep those shareholders happy.

https://www.severntrent.com/content...trent-ara-2024-bookmarked-web-full-report.pdf

Or make up for the shortfall:

In December 2024, Severn Trent Water was accused by the BBC's Panorama of an accounting trick artificially inflating its balance sheet by more than a billion pounds. An investment ('Severn Trent Trimpley') that the company claims is worth £1.68bn in its accounts, was said to have no value to the overall business in reality, but made the company appear more financially robust, supporting payments to shareholders. Severn Trent denied the accusation, saying Panorama's allegations were "completely inaccurate"

Source: https://en.wikipedia.org/wiki/Severn_Trent#History

 

[Diddums]

You might find this thread useful -

How much is your water bill?

And how many people in your household? We're a 2 person household and our DD is £52 a month. We've not got a meter so we pay the usual fixed rate, and despite the cost of living crisis, Thames Water has obviously lined the right pockets to prevent people from switching supplier. Anyway...

forums.overclockers.co.uk

Our new bill is £175 a month. But after a lot of arguing and bickering with Thames Water, they really came through and reduced it to £163.

 

[danlightbulb]

You might find this thread useful -

How much is your water bill?

And how many people in your household? We're a 2 person household and our DD is £52 a month. We've not got a meter so we pay the usual fixed rate, and despite the cost of living crisis, Thames Water has obviously lined the right pockets to prevent people from switching supplier. Anyway...

forums.overclockers.co.uk

Our new bill is £175 a month. But after a lot of arguing and bickering with Thames Water, they really came through and reduced it to £163.

£163 per month? How?

 

[Uther]

We are here to be fleeced.

 

[Diddums]

£163 per month? How?

Undercharging for ages, now just lumping it all in to our new bills. It's the Thames Water way.

 

[FlamBango]

Severn Trent in Newark here, went from £35 a month to £77. Thieving bar stewards

 

[BUDFORCE]

The only way to truly fight this fleecing (not just water bills, everything) is if everyone one stops paying.

Trying to organise that though is another matter, we need to get someone with influence to convince people, if enough people do it, it'll work.

 

[StevieP]

Right, all of a sudden I feel a bit bad for complaining with some of the comments here - my 6-monthly water bill was £182 in March and has gone up to £247 in September - so in comparison to others here it sounds very cheap!