YouFibre

Delta3D · 1 Oct 2025 at 11:47

Weirdly, same time following week, internet is dead again but for entire village this time...

A bit annoying!! Not really any update from engineers other than a "It was too dark to work" last night? Noticed they also turned off their live chat last night so there was no way of raising it...

maj · Sunday at 21:52

18 month contract due for renewal this month. Pretty happy with service so can't see a reason to change but prices have increased since first joining. Have been paying for a static IP which I'm tempted to not pay for this time around. What does everyone do instead?

Wonder if they'll do anything about the Eero 6 I have.

Rainmaker · Monday at 00:03

maj said:
18 month contract due for renewal this month. Pretty happy with service so can't see a reason to change but prices have increased since first joining. Have been paying for a static IP which I'm tempted to not pay for this time around. What does everyone do instead?

Wonder if they'll do anything about the Eero 6 I have.

Have you seen the early Black Friday deals? £29.99 for gigabit and £34.99 for 2Gb. You'd get a new router if you asked. If you don't know whether or not you need a static IP, then likely you're just wasting your money on one.

Steveocee · Monday at 05:08

Rainmaker said:
Have you seen the early Black Friday deals? £29.99 for gigabit and £34.99 for 2Gb. You'd get a new router if you asked. If you don't know whether or not you need a static IP, then likely you're just wasting your money on one.

I wonder if us 1yr into 18 month peasants can lock into one of those..... I'd happily take the 2Gb at that.

Edit ** read the T&C's, new customers only.

Rainmaker · Monday at 05:19

Steveocee said:
I wonder if us 1yr into 18 month peasants can lock into one of those..... I'd happily take the 2Gb at that.

Edit ** read the T&C's, new customers only.

If you submit a ticket or go on chat to customer services, they will *upgrade* existing customers at the new prices (eg 2000 for £34.99) but won't let you re-contract at the same speed for the lower price.

Steveocee · Monday at 05:21

Rainmaker said:
If you submit a ticket or go on chat to customer services, they will *upgrade* existing customers at the new prices (eg 2000 for £34.99) but won't let you re-contract at the same speed for the lower price.

*sigh*
I'm going to have to find a 2.5Gb NIC for my router build now

maj · Monday at 11:04

Rainmaker said:
Have you seen the early Black Friday deals? £29.99 for gigabit and £34.99 for 2Gb. You'd get a new router if you asked. If you don't know whether or not you need a static IP, then likely you're just wasting your money on one.

I've renewed at £29.99 for 1gb minus the static which looks to match their black Friday deal. Wish I'd seen the 2gb offer. Will have a talk with the Mrs about paying the difference if there's a way to get upgraded to that still.

I took out the static to give in laws access to my Plex server but they hardly ever used it. Looking into it, it seems I can use Tailscale instead so will see how I get on with that.

uvarvu · Monday at 12:08

I recontracted at the end of September and wasn’t allowed to move to the new pricing after it was announced, even though my original contract was meant to end at the end of this month. That’s one thing I don’t like about YouFibre, when you recontract it immediately starts so if you’re due a price rise you lose out. I kicked off and eventually they relented, the ONT is going to be swapped out later this week as I’m moving to the 2gig service.

Rainmaker · Monday at 15:00

Steveocee said:
*sigh*
I'm going to have to find a 2.5Gb NIC for my router build now

My kinda post! What are you building? If you haven't already started I can strongly suggest one of the little mini N100/N150 boxes. This one has an Intel N150, 12GB DDR5, NVMe drive and 2x Intel I226 NICs. It'd chew through VyOS, *sense, *WRT or whatever and it's under £140. I run a Beelink EQ12 (no longer available) which is a gen behind (N100, I225-V B3) and it's superb.

I have fq_codel running (VyOS) hence the marginally low headline speed, but notice my latency is 2ms idle, 2ms under load in both directions. Rock solid.

maj · Monday at 17:46

Just spoke to them on live chat and they've matched the 2gb at £34.99 deal they have on website despite previously renewing at the 1gb.

Overkill? Probably but can't say no at that price.

Steveocee · Monday at 19:34

Rainmaker said:
My kinda post! What are you building? If you haven't already started I can strongly suggest one of the little mini N100/N150 boxes. This one has an Intel N150, 12GB DDR5, NVMe drive and 2x Intel I226 NICs. It'd chew through VyOS, *sense, *WRT or whatever and it's under £140. I run a Beelink EQ12 (no longer available) which is a gen behind (N100, I225-V B3) and it's superb.

I have fq_codel running (VyOS) hence the marginally low headline speed, but notice my latency is 2ms idle, 2ms under load in both directions. Rock solid.

I’ve got a dell r230 with a 10gb sfp card and currently a quad gb nic, will look at swapping it for a quad i226 I reckon.

Also running fq-codel but via a MikroTik CHR

Rainmaker · Monday at 20:35

Steveocee said:
I’ve got a dell r230 with a 10gb sfp card and currently a quad gb nic, will look at swapping it for a quad i226 I reckon.

Also running fq-codel but via a MikroTik CHR

Which SFP+ card do you have? Is it dual port? What's your actual current network layout (i.e. what are you using the NICs for and where and how are they connecting)?

If you're buying from scratch I'd probably grab a X550-T2 (albeit taking the small power draw hit) and be done with it. You have scope to upgrade to 8000 later then too, though the (Xeon?) CPU in the R230 might struggle a bit at ~10G, at least on *sense. If you switched to CX4Lx or CX5 and used flowtable offload rather than fq_codel you would probably be fine, especially on VyOS, *WRT or similar. If you haven't sunk any money yet I'd honestly consider just moving hardware. The mini PC I linked will give you two 2.5G ports and ~5W power consumption. The R230 more like ten times that (though, you already have it...). Or you could add a single I226 NIC as the WAN interface to the ONT over copper, and use your SFP+ card to DAC to a 10G switch?

maj · Monday at 22:38

Thought I'd restart router since I'd upgraded to 2gb but then the eero wouldn't come back on. Was on live chat ages and they did something which meant I had to setup my eero from scratch in the app but it wouldn't connect to the internet to complete the setup. From what I can see in the eero app, it's not getting a WAN IP. I should have just left it alone.

I will see if I get internet going direct from ont to laptop in morning.

Their website says 24/7 support yet their support lines all close at 8.

Rainmaker · Monday at 23:19

maj said:
Thought I'd restart router since I'd upgraded to 2gb but then the eero wouldn't come back on. Was on live chat ages and they did something which meant I had to setup my eero from scratch in the app but it wouldn't connect to the internet to complete the setup. From what I can see in the eero app, it's not getting a WAN IP. I should have just left it alone.

I will see if I get internet going direct from ont to laptop in morning.

Their website says 24/7 support yet their support lines all close at 8.

I don't know the ins and outs of the Eero but the WAN IP thing could be a stale DHCP entry. Turn off the ONT, give it an hour then turn it back on. It could be that the profile change has confused the system so to speak. There is 24/7 support on the live chat, just click the widget on their website (it's based in South Africa and... mixed... in quality). If you're on The 2G package personally I'd want a proper router anyway.

throwaway4372 · Tuesday at 06:07

Chat wasn't 24/7 when I recently used it. It opened during call centre hours.

Steveocee · Tuesday at 06:35

Rainmaker said:
Which SFP+ card do you have? Is it dual port? What's your actual current network layout (i.e. what are you using the NICs for and where and how are they connecting)?

If you're buying from scratch I'd probably grab a X550-T2 (albeit taking the small power draw hit) and be done with it. You have scope to upgrade to 8000 later then too, though the (Xeon?) CPU in the R230 might struggle a bit at ~10G, at least on *sense. If you switched to CX4Lx or CX5 and used flowtable offload rather than fq_codel you would probably be fine, especially on VyOS, *WRT or similar. If you haven't sunk any money yet I'd honestly consider just moving hardware. The mini PC I linked will give you two 2.5G ports and ~5W power consumption. The R230 more like ten times that (though, you already have it...). Or you could add a single I226 NIC as the WAN interface to the ONT over copper, and use your SFP+ card to DAC to a 10G switch?

I think the SFP card is an intel one, number is eluding me but I know when I bought it I had to be careful due to sfp compatibility, currently I use the 10gb link down to my crs328 switch and then I’ve built 10gb out to some devices via fibre direct for 10gb and to my main cave switch on 10gb to a crs326.
Router is MikroTik RouterOS so resource even on this dinosaur won’t be an issue.

The quad nic currently is providing 2 wans, a primary youfibre and secondary into a 4g router and possibly an out of band management for proxmox.

The easiest option would be to swap the quad nic for a 2.5gb variant of the same thing. I’m only averaging 40GB per day and that’s mostly streamed media so I’m not completely sure yet how I can justify this lol

I’d likely bin off the status IP I have and use that to bridge the gap but then I’d need to build a WireGuard tunnel out to my remote box so I can still use static IP stuff.

I could DDNS but I can’t remember if non static are cgnat?

maj · Tuesday at 06:45

Rainmaker said:
I don't know the ins and outs of the Eero but the WAN IP thing could be a stale DHCP entry. Turn off the ONT, give it an hour then turn it back on. It could be that the profile change has confused the system so to speak. There is 24/7 support on the live chat, just click the widget on their website (it's based in South Africa and... mixed... in quality). If you're on The 2G package personally I'd want a proper router anyway.

Oh my god. That was it thanks. I had done that but clearly just a few minutes wasn't long enough. I had a feeling it would be linked to the static IP which I no longer have and that it just needed cleared.

Router is on my list to upgrade.

throwaway4372 said:
Chat wasn't 24/7 when I recently used it. It opened during call centre hours.

Yeah was just saying out of service for me too.

Nem · Tuesday at 10:57

So my 2 year contract will be up mid December paying £27.99 for the You1000 and £5 for static IP. Just been on live chat with them and got them to recontract me at the offer price of £29.99 for the service so paying £34.99 going forward so only £2 more for the next 18 months.

dcsarge · Tuesday at 14:32

Just had a Netomia/You Fibre rep at the door, they are installing in the area and sound like they intend to go live soon. Offering to buyout contracts for up to £300 but sounds like his talk of loyalty pricing (never renew for more than a new customer) might not be as easy as he claims.

I have about 14 months left with Sky (told him 18 but looks like I signed up earlier in the year than I thought). Tempting given that 1gb is £10 less per month than Sky's 500Mb.

Do they install in water ducts? I have seen a lot of what I thought was water works going on, plenty of temp traffic lights too as the roads get dug up again.

Caged · Tuesday at 14:36

No, they use the BT ducts