Anyone used voxi to buy a handset? looking to buy pixel 9a - however you have to buy a PAYG SIM - 30 day rolling month -

DJMK4

DJMK4

DJMK4

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Hi,

The review online from the retailer voxi to buy a phone, which apparently is a 3rd party company of vodafone,


reviews of this site look bleak, very bad customer services, however, they seem to have better deals on handset - -

e.g. the pixel 9a for £313 - coupled with a £10 a month PAYG sim, apparently even though you cannot speak with them on the phone (no customer services number) the only option is a chat agent

speaking with them, they said that after the purchase of the phone, you cancel out of the £10 a month payg sim you have to purchase with the phone



Do i give voxi a go to purchase the pixel 9a? which will cost me £323 which includes their £10 payg sim, which could be cancelled (apparently according to them)

Voxi usually gets 1 out of 5 stars on reviews


or shall i pay £369 and get a handset from metrofone.co.uk

a site which has 4.5 out of 5 stars on reviews



Anyone used voxi before?
 
Yep, I did this for both my and wife's Pixel 8s, I actually fumbled the cancellation on one and left it a handful of months by mistake, mainly because it was under her name/payment etc. As soon as I clocked it I went on and got it cancelled, wasn't the most straightforward though as it asks you to register/activate it in order to access services. You can just chat your way through an online agent and explain the situation though, not too challenging.
 
tamzzy said:
So basically they said:
1. It's not a "contract" it's PAYG
2. You pay £10 for the first month (which we knew already)
3. Recontact chat again once you get the phone to cancel the PAYG agreement

So £323 (£313 + £10), is it that hard?
Even if it takes you 5 months (well, 5.9 months for the pedant) to cancel the Voxi PAYG agreement, that's still cheaper than getting it through metrofone (£313 + £50 = £363, vs £369)
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^
 
ok ill look at ordering the 9a through voxi, unless i can convince myself not to by the 9pro
 
>_____________________<


:edit: Good luck with the chat agent :p
 
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Zefan said:
>_____________________<


:edit: Good luck with the chat agent :p
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well they need to swap it, they have not delivered what i purchased

Just chatting to the chat agent now, hopefully they can sort it


I mean, the purple phone is ok, but its not my colour of choice, i want purchased the obsidian black handset.
 
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Useless, the said i would have to wait for the phone to be sent back, they will issue a refund, then i have to order a new phone, im guessing this will take 3-5 days, in the meantime the Pixel 9a handset for £313 from voxi, the deal is expiring in 5 days, and will likely go back up to £499 instead of £313


they wont do a shipping and collection /swap,
 
DJMK4 said:
Voxi have sent me the wrong colour phone!
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How do you know that purple doesn't identify as the obsidian black? #checkyourpronouns

Sorry, I couldn't resist :D

Sorry that you've had a bad time though, typical that this happens with a company that you've not dealt with before :(
 
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Bah, im going to have to place a new order, then this one will be returned and re-funded, the refund could take between 10 and 25 days


So thats £646 that i will be shelling out with a pending £323 refund to come
 
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DJMK4 said:
Bah, im going to have to place a new order, then this one will be returned and re-funded, the refund could take between 10 and 25 days
Click to expand...
Why don't you just get one of those tacky cringe wraps of Linus' face from Dbrand for it instead?
 
the ordered has been placed


I am getting fleeced by this company,

Everyone just wants money off me
 
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