Has anyone complained to Jet2 before?
- Thread starter kai
- Start date
Until a self booked holiday goes wrong and you have no ABTA protection. You also have the reps to help sort any issues - if there's delays, cancellations etc - it's on you to sort.
Plus for some people, it's an easier process.
It’s a good option for a lot of people, you book one package that includes your flight, transport, hotel, food/drink and gives a rep to contact if something isn’t to your liking.
I like to book direct and hire cars to get about but the few times I’ve booked packages, they’ve always been fine, never seen a rep or needed to speak with one.
We booked a no fuss Tui holiday in the Caymans a few years ago just to get away, the flights were cancelled coming back due to the weather so Tui put us up in a 5 star resort for the night, paid for the meals and gave us compensation without asking. Can’t argue with that.
Caporegime
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Cause it makes things a million miles easier when things go wrong, and often it cheaper than booking the same hotel and flights separately.
I'm currently looking at going to Vegas and booking a package flights and hotel with Virgin is a good bit cheaper than sorting them individually.
Man of Honour
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Why?
The very first time we didn't book a package holiday, we were dumped at Luxor airport with zero chance of getting home for a week because of the Iceland volcano. It was that stressful i cried several times.
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Thats what travel insurance is for which you get for free with most banks.
Man of Honour
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Man of Honour
- Joined
- 29 Mar 2003
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- 57,755
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- Stoke on Trent
We did have travel insurance but absolutely no way could we get through to them from Luxor for 4 days.
A package holiday would have had it all sorted immediately.
We sat in Luxor airport basically on our own for 8 hours and eventually got through to one of my daughters who was doing a degree in travel at the time.
She contacted somebody and gave us some good advice which was appreciated.
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I've self booked many holidays in the past but booked a package holiday with Jet2 last year. Thought they were really well organised and made everything a breeze to be honest. Would use them again without a second thought.
Jesus wept...