I have no idea what's going on.
Southern Water. Earlier this year we had the water bill come through. £485. DD rising from £33 to £67 a month. Water usage hasn't changed much..in fact, it went down slightly compared to the preceding year. Latest average is reported as 210 litres per day, which sounded high to me, but apparently is about normal.
Had an email this morning. "To keep your account on track, your Direct Debit payment is changing to £73.64 from December." I don't know how. We aren't using any more water. I logged into the account and click Amend Payment just to review it and there's a warning that says "The payment amount you have selected won't cover your usage which may result in you owing us money. Please increase the amount to at least £79.22."
Wtaf? I am not sure how they are justifying these direct debit rises. According to their own figures, our usage averages 210 litres, or £1.29 a day.
For usage context - there's two of us in a small, 2 bedroom house. Bathroom was redone a couple of years ago to get rid of the bathtub as we only shower and aren't prone to spending that long in it anyway. Toilet was changed to a modern water saving one at the same time. Hot water system is traditional boiler and water tank, but our hot water is only scheduled to run for an hour a day and the heating is used sparingly. The most water intense thing I do is washing the car, but I try to do that less these days and almost always used a pressure washer as I understand it's more efficient. And I haven't used a garden sprinkler at all this year (did so the year before but noticed the increased usage).
Just been in the loft double checking the water tank. Nothing running, all taps closed. Went and checked the water meter in the road, couldn't see any movement so I don't think I have a leak. I'm not really sure what else I can do to reduce usage.
Am I alone in thinking that £80 a month is obscene?