Ooofffff
my deliveryu not going so well. bought couple of op15's to replace the op8's for my boys..as they checked reviews, the free watch went out of stock..anyway, long story short, forgot to change our address from last purchase, so after mashing refresh, snagged 1st with free watch and clicked buy and paid.....
so going to old address...even though my card used doesn't match the address (so no point clicking that button, as ignored)...luckily am on good terms with new owners so one of them stayed in Monday for delivery (was royal mail tracked) for 9.30am-1.30pm timeslot...came and went, so delivery....She then had to go out which is fair enough...
then in evening got a ping saying it had been delivered, (delivered at 19.40 when it was 19.10 on my clock...maybe they forgot to turn the clocks back)...anyway checked with owner and no delivery...going back to the delivery, under proof is a photo...have the photo is an out of focus light brown package, and the a pair of legs , and carpet...wow...really doesn't show much
luckily my old house is that, and old house where there's a porch, a step up to the front door and white and black tiles inside so knew instantly they'd delivered it to the wrong address
call to oneplus...1hrs+ wait...they say not their problem, have to call royal mail and get a reference for them...cal to royal mail 1hrs 30 wait...complaint put in...(apparently drop off is linked to gps so they're sending back the guy that delivered to pick it up again...though whether person that took delivery for signed for tracked still has it, who knows(seeing as he wasn't me but gladly took the parcel without saying wrong name/wrong address)...
I have to wait 3 days for them to retrieve min
oneplus also now me to fill out form and also get a police report...
long story, but think been on phone several times now, am down £900(bought charger, case/scren protector on top of phone and free watch, 5hrs of calls, still need to get police report and then fill out forms, and maybe i get my money back?oneplus haven't actually said very much
ahh, good old forum...like a rant page to make me feel better
hope goes better for others