BT Infinity & FTTx Discussion

They seem to be blaming Openreach now saying they did an update on Saturday that is effecting all ISPs with connections above 1Gbps though struggling to find anyone apart from EE customers complaining.

Find it bad enough that they don't tell customers anything about the issue but would help to at least give their own support a heads up, seems you get a different story every time you ring up! People seem to be reporting its starting to get back to normal now so hopefully not long now.

To be fair though not really noticed much difference, my other half is in the bedroom streaming TV, I am streaming music in lounge while online gaming and all ring cameras are working fine. Only time notice there is an issue is when I try and download something and everything dies while my PC hogs the bandwidth
 
Bumhug said:
They seem to be blaming Openreach now saying they did an update on Saturday that is effecting all ISPs with connections above 1Gbps though struggling to find anyone apart from EE customers complaining.

Find it bad enough that they don't tell customers anything about the issue but would help to at least give their own support a heads up, seems you get a different story every time you ring up! People seem to be reporting its starting to get back to normal now so hopefully not long now.

To be fair though not really noticed much difference, my other half is in the bedroom streaming TV, I am streaming music in lounge while online gaming and all ring cameras are working fine. Only time notice there is an issue is when I try and download something and everything dies while my PC hogs the bandwidth
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Isn't that because EE are the only ISP on OpenReach that do over 1Gbps?
 
Broken Hope said:
Isn't that because EE are the only ISP on OpenReach that do over 1Gbps?
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So technically they are correct then! I thought there was more but checked other ISPs and City Fibre are now available to me and looks like I can get a much cheaper deal and better speeds by going elsewhere. Contract is up in September and I dread to think what the early termination cost will be if I jump now
 
Has anyone ran buffer bloat tests through Waveform before? Looking at my Ookla speedtests a few pages back, My download latency is kicking up to 300-400ms
The Waveform bufferbloat test is showing a Grade C for bufferbloat.
 
michty_me said:
Has anyone ran buffer bloat tests through Waveform before? Looking at my Ookla speedtests a few pages back, My download latency is kicking up to 300-400ms
The Waveform bufferbloat test is showing a Grade C for bufferbloat.
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I've got A on EE, but if you're not noticing any issues I wouldn't worry about it.
 
ChrisD. said:
I've got A on EE, but if you're not noticing any issues I wouldn't worry about it.
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Ok thanks, I've actually been reading about people with issues on Zen and bugger bloat. I'll give it a good test on gaming etc over the next few days.

Edit: Buffer bloat, Leaving it there though.
 
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A number of sites can be slow to load such as Youtube, twitch on Fibre 500 also had the email today that the price is going up to £30 a month, So I can cancel without penalty even though I am still in contract.
 
How it started (2023):

Yaayuh! said:
Received another email from OR: "Fibre is coming". Just waiting for a build date.

However, Map Group have been messing about with our telegraph pole on a couple of occations over the past few weeks...
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How it's going:

qgdHeQ1.md.png
 
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thewanted said:
And now it says “Available to order soon”.

What a wild ride.
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It’s finally being installed on Wednesday! I was watching the BT Wholesale Broadband checker site like a hawk, and managed to order it before 7am on the day the site was updated. The Openreach site took 1-2 days to be updated after that, and they’ve never emailed me to say it’s available.
 
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Had my ‘stage 1 - UG congested duct’ install yesterday (EE 1600 Mbps).

A good experience, the OR engineer was good and had the right kit and experience to find the old ducting which was hidden a few feet from the house and he was able to easily rod that back to the inspection hatch. Since i'd provided 25mm conduit from ground level, through the cavity and then to the router location he went above and beyond to do an neat external install and even removed remnants of old BT jointing boxes so in essence he left the house looking tidier than before.

It's only been about a day, but I've run about 10 speed tests periodically (via my Unifi controllers speed test feature) and the last one was 1.66G down, 120M up, so pretty much bang on what its advertised at.

Pings have also improved from VM levels of 13-15ms average to 4-5ms averages

Its just nice to have a VM alternative, they keep phoning (contract ends 11th April) but to go from £32pm for M500 to a renewal of £78pm was so insulting that taking advantage of the recent FTTP roll out for our estate seemed the right thing to do to keep competition alive.
 
The house I’m buying only has FTTC, and it looks like the build for FTTP has been pushed back.

It’s gone from building soon to planning to build in the future - not sure if this is just a change in language, but hoping it isn’t too long.



I’ve had a form of FTTP since 2018, so would be weird going back to 50 Mb :(
 
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