Cuckoo Fibre

BuckOff · 27 Feb 2026 at 18:42

Hi everyone, just received an email from Cuckoo, putting £3 a month extra on my bill, taking it to £43 a month for the 900 plan, so I'm hoping you can help with a recommended provider from a City Fibre supplier. Just looked and Home Telecom are coming in with a decent offer, anyone had any dealings with them.
Thanks

Charlie Bravo · 28 Feb 2026 at 08:55

That's just the usual price increase for this time of year. You'd have been informed about that when you signed up and if you leave now, you'll no doubt have to pay an early termination fee.

(I'm also with Cuckoo)

Broken Hope · 28 Feb 2026 at 10:25

If you're out of contact you can get Aquiss until the end of the day for an effective £30 a month.

CityFibre Residential Full Fibre Broadband Packages

Powerful full fibre FTTP packages from Aquiss with speeds up to 2.5Gbps.

www.aquiss.net

They also don't put your package up every year either.

gort · 28 Feb 2026 at 10:53

I'm looking to renew soon and Toob seem OK. £25pm 18months with no prices rises. 900mb connection. Would they cover your area?

MrRockliffe · 28 Feb 2026 at 11:21

BuckOff said:
Hi everyone, just received an email from Cuckoo, putting £3 a month extra on my bill, taking it to £43 a month for the 900 plan, so I'm hoping you can help with a recommended provider from a City Fibre supplier. Just looked and Home Telecom are coming in with a decent offer, anyone had any dealings with them.
Thanks

I have and avoid them like the plague.

I was with No One, who were bought by Home Telecom and the service went through the floor.

Had to fight like crazy to get my service cancelled when I moved.

BuckOff · 1 Mar 2026 at 11:09

Charlie Bravo said:
That's just the usual price increase for this time of year. You'd have been informed about that when you signed up and if you leave now, you'll no doubt have to pay an early termination fee.

(I'm also with Cuckoo)

Hi
I signed up when it was Giganet on a rolling contract and I'm almost certain it stated no price increase, but presuming now, as they are Cuckoo and I'm on the rolling contract they want me on a contract, as they've just literally sent me a renew, a 24m contract, of £17.50 for 6 months, £35 until April 2027, then £38 thereafter. I'm pretty happy with Cuckoo and the only problem I've had was the cable in the joint box, coming into the property losing it's signal, due to the weather I presume, someone came and they fixed it promptly.
Cheers everyone for your suggestions.

RC182 · 20 Apr 2026 at 21:54

BuckOff said:
Hi
I signed up when it was Giganet on a rolling contract and I'm almost certain it stated no price increase, but presuming now, as they are Cuckoo and I'm on the rolling contract they want me on a contract, as they've just literally sent me a renew, a 24m contract, of £17.50 for 6 months, £35 until April 2027, then £38 thereafter. I'm pretty happy with Cuckoo and the only problem I've had was the cable in the joint box, coming into the property losing it's signal, due to the weather I presume, someone came and they fixed it promptly.
Cheers everyone for your suggestions.

Renewed last month with the same offer with Cuckoo ( previously Giganet ) as I have had no downtime or problems with speeds etc. Today though I have been trying to download a game and getting 90mbps max. speed tests are showing the same - time to see how good the customer service is. Im hoping its just a case of when they renewed my contract they have put me on the wrong plan.