BT Infinity & FTTx Discussion

Noticed this morning that EE are doing 900Mb for £25.99 and 1.6GB for £33.99 through uSwitch, with up to £300 contract buyout.
 
Last edited:
Asking for someone else, they were planned to have BT full fibre installed, but BT couldn’t do it on the day because of having care line. So BT need to rearrange another visit.

What would be the hurdle with regards to care line?
 
Last edited:
batfink said:
I've just had similar. Virgin installed in the street a few years ago but the Openreach checker has always stated "we have no plans....", then randomly they turned up a few weeks ago laying fibre under the street (all ducting already in place) but the checker continued to say" we have no plans.... ". Three weeks later and I get an email from Openreach stating full fibre is now live. 5 mins later and my order was placed!

Only issue is that the duct to my house is blocked under my neighbour's drive. Virgin stopped trying at the point my neigbour refused to have his drive dug up. Openreach came and tried this week but still failed to get a cable in so they're going to try a "cut and pull" in a few weeks time, pulling out the old copper cable at the same times pulling through the fibre. They say the copper cable moves freely so it should be straightforward, fingers crossed, or I'll be left with no service and needing to persuade my neighbour to allow his drive to be dug up!
Click to expand...
Cut and draw method worked a treat. Engineer wasn't impressed when he turned up and hadn't been warned the duct was blocked but he persevered and did a great job.

900/110 service is great but completely unnecessary. Having been on 32Mb FTTC for 10+ years, I'm still in the 'wow, this is amazing' phase.
 
  • Like
Reactions: KIA
beachBOYken said:
Asking for someone else, they were planned to have BT full fibre installed, but BT couldn’t do it on the day because of having care line. So BT need to rearrange another visit.

What would be the hurdle with regards to care line?
Click to expand...
likely still have analogue only hardware from careline.

The below should help explain a little better, my local council is actually on top of something for a change lol
 
Openreach had us listed as coming to our area soon, but I live in a mews, and Openreach just went by and added FTTC to the entire street we are connected to, and simultaneously we seem to have dropped off the rollout map - not sure what the issue was but pretty disappointed
 
batfink said:
Cut and draw method worked a treat. Engineer wasn't impressed when he turned up and hadn't been warned the duct was blocked but he persevered and did a great job.

900/110 service is great but completely unnecessary. Having been on 32Mb FTTC for 10+ years, I'm still in the 'wow, this is amazing' phase.
Click to expand...

Yea I have the same connection having previous been on 80/20 since forever.

I cannot see a reason why any faster would be necessary for everyday usage.

I download like 100GB from Steam in about 20mins.
 
Last edited:
Devil_Spawn said:
Openreach had us listed as coming to our area soon, but I live in a mews, and Openreach just went by and added FTTC to the entire street we are connected to, and simultaneously we seem to have dropped off the rollout map - not sure what the issue was but pretty disappointed
Click to expand...
This is exactly what happened to us. They cabled all the streets around us but missed our cul-de-sac a few years ago. Ever since then, the Openreach checker stated "we have no plans to install in your area". Then one day, they just turned up and started cabling our street but even a few weeks later, the checker still said the same, right up to the point I got the email stating FTTP was now available to order. I now take the Openreach checker results with a pinch of salt!
 
What are Zen like for FTTP these days? I had ADSL then VDSL with them many moons ago and they were fine then but I know there's been issues lately.

I'm coming to the end of my EE contract and plan to move away, their renewal price is a bit of a joke (£85/month for 900Mbps). I'd like to get the 1.6Gbps product which limits my choices. Vodafone can't sell it to me for some reason, they've no idea why.

I'll continue to use my own router (UniFi UXG Fibre) and need IPv6. Open to any other ISP suggestions.
 
ChrisD. said:
I'd be letting EE know about this:

EE Broadband Only (900mbps) 24M £25.99pcm — via Uswitch at EE Tech & Gaming | hotukdeals

www.hotukdeals.com www.hotukdeals.com

Do you have a partner who could sign up as a new user for this deal?

I'm always put off with Zen due to their gateway ping ping between Manchester and London, and in recent time network issues plus support not being as good as it was.
Click to expand...

I pointed out to EE that new customers get a significantly better deal and asked them why they penalise loyalty. TBH the cost isn't too much of an issue, I expense my internet connection but baulk a bit of paying over the odds unnecessarily as I'll pay for it indirectly on my P11D.

That's the concern I had with Zen too. I asked them about the ONT swap and they told me I wouldn't need one. I pointed out to them three times that my ONT only has a 1Gbps port but they don't see to get the point.

Any thoughts on IDNet?
 
the-evaluator said:
I pointed out to EE that new customers get a significantly better deal and asked them why they penalise loyalty. TBH the cost isn't too much of an issue, I expense my internet connection but baulk a bit of paying over the odds unnecessarily as I'll pay for it indirectly on my P11D.

That's the concern I had with Zen too. I asked them about the ONT swap and they told me I wouldn't need one. I pointed out to them three times that my ONT only has a 1Gbps port but they don't see to get the point.

Any thoughts on IDNet?
Click to expand...


It is annoying. Similar things would happen to insurance, incentivise you to join by a super cheap price and then hope you would automatically renew at an inflated one. I got fed up with Churchills, typically cheaper for the new customers, always charging more for the following years, so I would cancel and rejoin for the better price or go elsewhere, eventually.

Plusnet, so far, are the same with my renewal price, my FTTP ends, got a while yet, September. Their renewal so far is silly money compared to new customers. I will wait until closer to the time to see how that goes.
 
the-evaluator said:
I read them, but I can only get Openreach FTTP so am not overly concerned about CityFibre issues. Though I will go read again to see the quality of the support people have had from IDNet.
Click to expand...
It's more the seemingly dismissive attitude by their support rather than it being related solely to CityFibre. I can't image they have two support queues for different infrastructure providers.
 
the-evaluator said:
I read them, but I can only get Openreach FTTP so am not overly concerned about CityFibre issues. Though I will go read again to see the quality of the support people have had from IDNet.
Click to expand...
Aquiss might be one for you to consider. They have a 6 month half price offer at the moment, but don't currently offer the 1.2/1.8Gbps Openreach package yet (though apparently this might be coming soon according to this post in the Aquiss thread).
 
You must log in or register to reply here.
Back
Top Bottom