Wanted to check something. I need a few parts for my car. Is it ok to phone dealership and ask them to look up parts. I may then go on and search online for these parts, hence not buy them from dealer as may get cheaper. Is this underhand or do they just accept it's part of their job, are you expected to buy the parts there and then over the phone once they've looked them up?
Also I assume we don't have access to the database of parts that they have otherwise I'd just use that?
Also I assume we don't have access to the database of parts that they have otherwise I'd just use that?