Yes I've heard some horror stories about Asus warranty before, but fortunately OCUK cover the warranty for the first 3 years I believe.
I would double check that again. It could be just a forwarding system which means they just send the card to the repair centre on your behalf and wait till its returned to them and then sent off to you, so not much help if its like this. If its an advanced RMA where they send out another card immediately if its faulty then its good.
from what i remember ocuk does not offer this advanved RMA anymore.
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